By Gloria G. | 9/22/2019
Midas was very through in the care if my vehicle I highly recommend anyone to Midas
By Honokaa resident | 11/3/2023
Repaired a flat tire on a busy Friday afternoon. Went to have a bite to eat, gone just over half hour. Came back the repair was complete, they also put the tire back on the car. Was blown away with the service.
By Fumie K. | 9/18/2019
"Bought my car in for a courtesy check & safety check, technician Mike noticed my water pump leaking, glad he caught that before it caused any more damage (blown head gasket). Great customer service everytime I go there, they really are a touch better tha"
By Elvyra | 11/2/2023
Thank you to Lori and the team at Hilo Midas, they make dropping off my vehicle easy and i know my vehicle is well taken cared of.
By Fumie K. | 9/18/2019
"Brought my Toyota in for a safety check, & the tech saw my water pump leaking. Didn't know anything was wrong but glad Mike caught that before it caused any more damage (blown head gasket). Great customer service always, they really are a touch better tha"
By Yama | 10/25/2023
communication was well done, when requested for a repair quote. they took the time to send it through my email, it was done real quick and repair was done one time
By Gloria G. | 9/11/2019
Two other places were clueless to car problem but Midas had it all together thank you very much for a great job today n my car keeping it another 15 years...!!!
By Cham k | 9/26/2023
The staff at down town Hilo Midas was absolutely amazing, such a friendly attitude and the attentive soon as I walked in the male associate was nice and very helpful especially with not having an appointment they were able to help me and fast and the lady who helped get all my information documented in the system was very nice and helpful. I expressed to them that their positive attitudes really made my day Thank you again!
By Jon W. | 9/6/2019
"quick service, nice friendly polite service people. Found and fixed problem quickly, thank you, would not hesitate to visit them again"
By Morgan S | 9/11/2023
Lori took me in even though I didn't have an appointment. I had a "low tire" light indicator and my windsheild wiper was acting odd while I was in Hilo...30 miles from home on a very rainy day. It all happened suddenly and made me nervous. I called Lori at Midas Hilo and even though the shop was shorthanded that day she said she'd pencil me in and check with the guys when they came in from lunch. Since the issues were relatively minor they were able to fix everything very quickly and I was in and out in about a half hour. I LOVE Midas Hilo. It's my go-to place for maintenance and safety checks.
By Brian M. | 8/28/2019
did a great job & needed return fast for just starting back at school. mahalo B
By Earl K. F. | 9/9/2023
Great people to do my service they showed me they knew what they were doing.
By Kaleo K. | 8/13/2019
The management and crew take the extra steps to care for your vehicle as if it were their own. They explain their recommendations and the reasons for them. They provide quick professional service. I?d recommend them to anyone looking for services for th
By Al g | 9/9/2023
The staff kept me informed of the job
By David S. | 7/10/2019
The Hilo Midas ship has the best customer service I have ever experienced in an auto repair shop. Each member of the team went out of their way to make sure that I was 100% satisfied with the price and service that was done to my van. Midas must be a ver
By Aunty Ipo | 9/5/2023
I love taking my vehicle to Midas. Sean is awesome and so are the staff! Midas is the only place that makes me feel safe and comfortable on the road. Mahalo nui!
By Kaleo K. | 6/22/2019
Great customer service with little wait time! Mahalo!
By Sawdog14 | 9/4/2023
Had an unexpected blowout on a tire. They had the right size for my car and explained that they’re discontinued. And told me what to get for the new size
By Clyde N. | 6/8/2019
Quick and efficient! Happy customer!
By Ian | 8/30/2023
The people over at Midas were very professional with what needs to be done and were quick when it comes down to it, the manager Sean or Shawn was very professional and very courteous