Midas

380 ratings
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Location

480 Kilauea Avenue,
Hilo, HI 96720

anonymous

By anonymous | 1/27/2018

45 minutes waiting for a 4 minute safety check of my vehicle is not ok. Made an appointment for 1:30 PM, didn't leave till 2:15 PM.

BruceM

By BruceM | 11/2/2022

Great management staff! I have known them for years and they have handled all of our cars and those of our kids.

Kanoe A.

By Kanoe A. | 12/6/2017

I had to wait over an hour for my car to be done... Not very convienent.

Geoff

By Geoff | 10/18/2022

It’s challenging to find a good experienced shop these days that is very responsible priced

An O.

By An O. | 10/20/2017

"I thought I'd finally found a repair shop that didn't take advantage of women sadly I was wrong. In the past Sean and Danny did NOT take advantage of me, but Tyler or Taylor (not sure of his name) did WAY overcharge and overprice all work. He saw a women "

Jack J

By Jack J | 10/17/2022

Good job, good service, good people.

Kermit S.

By Kermit S. | 9/19/2017

"I Received no information about condition of brake pads i.e., thickness of front and rear pads. Nor was I shown them. Rear brakes seldom wear as much as front, yet all four wheels received pads and rotor turning. I was sold a lifetime brake warrantee. "

Anonymous

By Anonymous | 10/14/2022

Sean was a good salesman and worker also tire guys was quick like lightning

Leila K.

By Leila K. | 8/6/2017

I went and made an appointment with Midas to get a oil change and look at my exhaust system because it sounded like it was leaking or it had a hole also for them to look at a steering hose leak and where exactly it was coming from. when I returned and pick

Uncle Gabe

By Uncle Gabe | 10/11/2022

Professionalism, timely, friendly.

Robert A.

By Robert A. | 8/13/2013

"I had an appointment for a brake inspection and was told it would be about 45 mins. So i decided to wait with my 3 year old daughter. 50 mins later ""it should be done soon."" 1&1/2 hours after i walked in ""just a few more minutes"". 2 hours: they took us out"

John V

By John V | 10/7/2022

The manager Sean is always friendly and accommodating. Always very professional and explained everything to the T.He is an asset to Midas!

Jim

By Jim | 10/5/2022

Ease of scheduling; no problems or issues during scheduling or while vehicle being serviced; friendly/professional staff; work done in a very timely manner.

LEE, J

By LEE, J | 9/29/2022

great service and they were quick.

Ty Mcfly

By Ty Mcfly | 9/23/2022

Everyone over at Hilo Midas was great! Super friendly, fast and helpful! Lori and Sean really know their stuff! Also Nestor and Mark really made what would of been a bad experience, Great!!! Big Mahalo 🤙🏼 definitely going back

Lei B

By Lei B | 9/23/2022

The staff was friendly and very nice. I greatly appreciated that they took me to work after I dropped off my car. They explained the issues they found with my car and which items were necessary to pass safety check.