Midas

"Don?t even know what they did or if they did anything, I know they didn?t rotate the tires or check the brakes like they said, they got the inside of my car dirty with grease on the headliner, I question if any of the work they said they did got done. Now "

I appreciate the honesty and transparency of Herman. He explained to me step by step what has been done to my car. Very thorough, very professional

Been a great customer for for several years until Aug. 2018 a Midas employee charged twice for tires. !st charge $692.00 which should have been taken off but Midas employee decided to credit it back. The 2nd charge was correct $442.00. Midas uses Synchrony

Communication was great. Pricing was transparent. Nothing more you can ask for

"This is my second time using this specific location. Both times I?ve been there things like my radio presets, automatic headlight settings, etc have been changed when I got my car back. Minor things so I let it go last time and came back. This time they tr"

Richard and staff took care of all our needs. More over took the time to answer any question we had. Showed us the difference of part. It was a good experience with the car. Thanks to all for your help.

Parts were not ordered in a timely fashion. Had to wait a whole extra day for work to be completed. Poor customer support.

they told me what was really going on that neede to be fix and how much they work with me on the price than you

Paid $120 for a diagnostic and was told I needed to replace my master air flow sensor so my check engine light would go off. Paid a total of $500 and my check engine light came back on 3 days later. Contacted Midas and was told it would be another $250 to

They honored the discount coupon I had for an oil change. Since I could not leave my vehicle there to get it serviced they tended to it right away. This was a huge plus for me because of my disability and the inclement weather. My vehicle was serviced pretty quickly, and I was out of there very satisfied. Great service, thank you very much.

Never received rebate I applied for. Called rebate number two times. Both times they told me it was in the mail. Apologized for lateness of over ten weeks. Called the McHenry Ave. store manager/franchise owner said he could only e-mail a inquiry about

They are always pleasant and friendly. I always feel that I can trust them since I am elderly.

"I went there to change my car's oil but the Guy I mean older gentlemen there doesn't know what customer service means, he was rude and disrespectful even he misspelled my name I asked him could you fix it please he refused, I will never go to this place "

great customer service

Staff was extremely friendly and helpful.

Great service

I’m a returning customer because of the great customer service and knowledgeable staff