Big O Tires

TPMS sensor had been on since we purchased the vehicle (1 yr ago). Dealership couldn't get it fixed. I made an appointment for Big O Tires to check it out They ran a test..... found out it was the spare sensor, reprogrammed it and done. I was there four about 20 minutes. Easy Peasy! Great work and service.

I received a call hours before my appointment, asking me to reschedule. I appreciate the communication.

Service provided was excellent. Great communication. (It was not clear which u considered best 1 or 5 on previous questions, I selected 5 since other questions 10 was best)

We’ve been customers for several years now, even when it was a NTB location. It’s close by, so convenient for us. Ryan, Travis both were very helpful for our service

Store and ppl working in it were great. I declined rebate associated with the CC before I could be asked. Website needs some serious help for accuracy. While the disclaimer that "some pricing may be a bit different in store than online"� I would not expect a 300.00 differential on what was to be a 1000.00 job. The difference was itemized stuff the store has no choice but to add. Also the site is deceiving upon checkout when it applies "50.00 mail in rebate"� which is actually only available if you open a new CC. A+ to the team at the shop and the work they did. D- for the website, it's accuracy, and the tactics of applying rebates as if they're available to all. Hell, even the 70.00 discount that was auto loaded into my online cart had to be manually added at store via override. Too much hard work being done on site for the website to not do its job.

It was super fast

They did a good job, will go back again

Ryan was very true professional, very helpful

Matt and Scott recognize me when I come in. They work with me to get what I need, while respecting my budget. The car is always ready on time, and the work is done right.

Everything and just what I asked for.

I am a return customer to the Big O store in Shawnee. Matt is the best!! I will continue to have my car's maintenance completed here! Thank you Big O staff! You're the best! A+

Great service, didn't have a long wait. Technicans remembered me from previous visits

Very polite and helpful. Not pushy to get extra work done unless needed.

I’ve been going to the same location fir 10 years and crew always goes above and beyond! Super friendly and knowledgeable staff

Very helpful and not pushy to get you to spend more money unless its something you need to get done immediately.

Highly satisfied this time. Much better than last time. Last time I swore I’d never be back, but it was the only place open on a Sunday so I had no choice.

Nice &friendly

Robert was exceptionally helpful, patient, and willing to address our needs.

Excellent service with prompt response

The staff were all very friendly and nice. The cleanliness of the facility was good. The service was completed in a timely manner.