By anonymous | 2/14/2021
There has been a change in mgmt and ownership which has made a big difference! Ive e had trouble with a tire keeping air since I had the tires put on by the previous company. Micah listened to my concerns and kept the car over night to make sure it was repaired. So far, no issues! Very happy with the service here!
By PHil | 11/29/2022
i had a tire problem (puncture)--i didn't expect to get in as quickly as i did--since this is my only transportation that made me extremely happy--and, there was no charge i still don't know why no charge--i guess when i bought the tires at BigO i also got a guarantee or insurance or something--anyway, made my week
By anonymous | 2/4/2021
I called to make an appt to have two tires replaced after one unexpectedly went flat. They told me over the phone that I wouldn't be able to have my car until the next day, due to the lateness of the hour.However, when I got to the shop, the supervisor that I worked with said that he would go back and work with their regular technician to make sure my car was ready THAT day.I didn't ask for that, he just offered on his own. He answered all my questions politely and correctly,. Thumbs up!
By Cy | 11/26/2022
They were honest about the repairs needed to my vehicle
By anonymous | 11/29/2020
The staff was extremely helpful
By Tiger | 11/25/2022
Timely service, easy to create an appointment, friendly associate.
By anonymous | 10/24/2020
Excellent service. i have gone to Big O for years. I am always treated like I am a #1 customer.
By Steve | 11/22/2022
Friendly, got me in right away
By anonymous | 8/9/2020
Excellent service. Hope they told me the truth
By TC | 11/17/2022
Fast service and friendly staff made everything super simple.
By anonymous | 7/23/2020
Everything went well recommended!
By Scott R | 11/14/2022
I showed up in the middle of the day and you guys were able to do the work for me. Top notch..Really Appreciate IT.
By anonymous | 7/16/2020
Customer friendly focused on needs of customer.
By Debbie B | 11/13/2022
I was told it would take about 90 minutes but was done in 45 minutes.
By anonymous | 6/21/2020
Quick and easy, courteous service.
By LavinaW | 11/12/2022
I needed to get new tires for my vehicle and made an appointment to purchase 4 new tires. Big O Tires did an inspection on my car and told me I needed some additional work done on my vehicle in order for the new tires to last longer. I appreciated that let me know this. I took my car home later that day and later in the evening I went to go get something to eat and my car had trouble starting. I went back to Big O Tires on Sunday and they checked my car out and told me I needed a new battery. I had a new battery put in the car. I now will feel safe traveling at Thanksgiving. I feel like I got very good service.
By Patty | 3/30/2020
Was very pleased with the service I received. Great customer service.
By Anonymous | 10/30/2022
It was a great experience
By Larry | 3/12/2020
I was able to get the oil change in a short timme and there was a follow up on my cars status. Nice.
By Kenny | 10/21/2022
Great service priced fairly nice people