Big O Tires

The car was fixed properly, but they ended up breaking up one of my center cup of the wheel

I called on a Sunday to see about getting new tires before we were to get bad weather the next day. Rich was very friendly on the phone and explained all of the different tire options and prices when I got to the store. He got me in the same day and was great to work with.

My experience from making my appointment by telephone to checking out was great. Customer service was tops. The work was completed in at timely manner. A couple of items were brought to my attention but no undo pressure to make a decision at that moment.

HONESTY! I was prepared in case I needed new tires. But she assured me that once the one tire was repaired the car would be road safe. So your honesty saved me money but assures I will return.

Quick and efficient

They are always friendly and efficient!

Thanks for checking on my cv boots. Should not have had to come back. But thanks for the service and making sure my family is safe.

Very happy

I was very pleased with my experience. Will be back if the need ever Arrives.

Service is very good.

Overall good service

I've been a very happy customer of this Big O for several years now and have never been disappointed. They are all very friendly and accommodating.

low tire light wasn't reset before returning the vehicle as ready - now I will have to go back in to get it reset, or perhaps all tires weren't checked - rather concerning.

Feel like I’m part of the family. I know several associates by first name and they all greet me as though I’m part of the family. They’ve taken care of my entire family and the associates are the reason we continue to give them our patronage.

I was just looking for a cheap oil change and that's what I got. Good service, got out in 45 minutes.

Quality tires; knowledgeable service

I blew a warranted BIG O tire on the highway.While waiting for help I called to make sure they had the tire that would need to be replaced in stock and make an appointment.It was the Friday before a Holiday Weekend so VERY BUSY!They told me to just come on in and they would take a look.I got there at around 10:00 the next morning and was done by 11:15.I had to pay for a new warranty the a new sensor but they covered the tire.They were nice and jovial even through they were SUPER busy!I will go back

Best staff in Lawrence, the General Manager , Steve, is the best shop manager I have ever known.

Great service, got us in and out

Stopped by on the off chance late afternoon as I've had great service there before, didn't disappoint this time, tyre diagnosis and replacement in an hour. Everyone had masks on to too, bonus points.