
By John | 9/6/2019
I went in for an alignment and they took great care of me and my car, got me in and out in about 30 minutes.

By Andrea Varela | 4/12/2021
I came in to have my tires checked because they were making a weird noise. The front desk person came right out to look at my tires and discussed what I thought the problem was. The service was very fast, friendly, and knowledgeable

By Rich | 9/6/2019
Very friendly and courteous. Honored my appointment and got me out quickly.

By Mrs. B | 4/11/2021
Everyone was friendly and helpful. Taking care of a small fleet is no easy task and Big O made getting the routine service taken care of easy.

By Richard Romberger | 9/6/2019
Received fast and friendly service. I chose this location because of the good service I got there a couple years ago when I was working in Lawrence. Was a repeat of then. Thanks and keep up the good work as so many businesses have lost that friendly good service.

By Nancy | 4/10/2021
Took less time than I expected. Good information about other possible issues to check on.

By Paul | 9/6/2019
Very timely and fast as long as no major repair is necessary. I'm mechanic myself and I know how long it is to work on a car so the amount of time it takes for the repair is always reasonable.

By ashdoug3000 | 4/6/2021
everything was fixed and was finished quickly

By anonymous | 9/6/2019
I needed knew tires for my Avalanche. Once I called and gave them my size they assured me that my tires would be in the next day. I made my appointment for that same week.

By CB | 4/6/2021
This p place is the best car place to have any kind of car work done on your vehicle, they always make sure that you come first 😁😁😁😁

By anonymous | 9/6/2019
I took my guy friend with me who is a car guy and he agreed they did an excellent job at a fair price. They were reputable and did not try to sell me other "services" I didn't need.

By Jennifer M. | 4/5/2021
I called after work about my flat tire and I was able to get it fixed that day.

By Bonnie | 9/6/2019
This was my first visit. The staff was courteous and friendly. I was pleased that my car was in and out in one day. I will be a repeat customer (hopefully not in the near future, car repairs are the worst!!!).

By Anonymous | 4/2/2021
The service was fast and good. They are excellent customer service. The store was clean, even the ladies restroom. Fast, easy and convenient!

By Alyson | 9/6/2019
It was an unusually busy day and so customer service was not quite as good as in the past but still very good. My rotation was done very quickly which was impressive.

By Sean D | 4/1/2021
Every time I come in, I’m highly satisfied and highly recommend this location to anyone looking for vehicle maintenance or tires. I have been coming to this location for a few years.

By Tim | 9/6/2019
Had a great experience - employees were very helpful and friendly. I had four tires replaced and they finished my vehicle in 45 minutes which was great! I would highly recommend the Lawrence, KS location to friends and family.

By JimC | 4/1/2021
We have always received great service. We are long time clients and Big O provides all of our tire and auto repair needs.

By anonymous | 9/6/2019
I'm glad Big O is my neighborhood team. Always kind, positive, and happy to explain.

By AJ | 3/31/2021
I just like dealing with Big O and the people that work there. I trust them, which is huge. They go out of their way to help.