By Julia | 1/24/2020
They are always so caring, helpful and always very knowledgeable to my husband and I. This is the best place to take your car for service.
By Daniel Times | 1/17/2024
the team is fantastic in my eyes
By Scott | 1/24/2020
The staff at Big O are a great group of people. I will always take my truck to them
By Linda C | 1/15/2024
I stopped by the business on 1/12/2024 to inquire about new tires. Staff were very professional and honest in describing what was needed. I decided to purchase all 4 tires and to my surprise, they were able to accommodate me immediately. Upon paying for my tires, I asked about an oil change. They told me they offered that service so I made an appointment.
By Michael | 1/21/2020
Had tire repair for a golf cart was darn near 20 bucks. .... won't do that any more it was bead leak
By Jim Bob | 1/13/2024
Everything is a 10. The only issue is price. Because I needed the work immediately, I used Big O. If I was not in a hurry I'd use an independent mechanic because the cost is lower.
By Sherry | 1/20/2020
I like taking my vehicle to Big O. The staff is always friendly and willing to help. They have always treated me fairly and honestly.
By Denise S | 1/11/2024
They were able to work me in before the storm hit the following day
By Juliet | 1/18/2020
I have always gotten excellent service. When I find it I keep with it. This is my store for oil changes tires and maintenance for my cars
By John T | 1/11/2024
the staff was friendly, courteous, and worked with me to put tires on my car that I was satisfied with--the operation appeared to be very well organized and efficient.
By Charles and Julie Cooper | 1/17/2020
They really go the extra mile! Its wonderful to have someone you can trust taking car of your car. They spent so much time trying to assist us with an issue with our car that involved a vehicle warranty from a primary and secondary source, took my car engine apart to find that the fix was going to be more than any of us expected. They researched the warranties, a potential recall.....etc. Very long story short, we didnt end up getting the car fixed at that time. They put it back together, were incredibly honest with their recommendations (and they totally could have fixed what they originally had planned and we agreed too, even though there were more problems found along the way), and charged us nominally for a small thing they replaced. I am so impressed with their ethical business practices....it blows my mind in this worlds current climate. Charles and Julie Cooper Customers for life!
By Nick Billingsley | 1/5/2024
I have my own balance and mounting machines so I purchased my tires 5 years ago threw your company. They have lasted and honestly exceeded my expectations for longevity for the price. I just purchased another set and they already had them sitting outside and ready and the gentleman at the counter even helped me load them up. Every time I use big o tires they always come threw. I'll be making all my future purchases threw them. I appreciate there professionalism and knowledge of what I wanted and even worked out the best price I could find. Thanks for the great service and honesty.
By Elza | 1/15/2020
Great service as always.
By Bk | 1/3/2024
I came for tier rotation and oil change both were done miraculously fast! The cost of service was reasonable, I am happy. I got my car and took off on my day
By Shawn | 1/15/2020
Exceptional service AS ALWAYS! Greeted with a smile, attentive, amazing customer service, timely communication, attention to details, intentional service! A pleasure doing business with this Lawrence business
By Tristan P | 12/29/2023
Very nice employees and fast service
By Elizabeth | 1/13/2020
Staff replaced my windshield wipers and also rotated my tires during my appointment, the appointment was originally for just an oil change! The staff really took care of more than what I came in for, and I really appreciated them getting my car in good shape before my long trip! Staff was extremely friendly, and my car was ready in less than an hour.
By Doug H. | 12/28/2023
Ease of scheduling and they were able to get my tires the same day.
By Bridget | 1/10/2020
As always, the staff was friendly and didn't try to pressure me into getting any work that didn't need to be done. They were straight forward and to the point. Exc
By Robert O. | 12/26/2023
Cory did an excellent job in explaining the situation with my car