Big O Tires

1769 ratings
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Location

4661 W 6Th St,
Lawrence, KS 66049

anonymous

By anonymous | 9/6/2019

Alwaws there when i need them. Awesome service. Great job.

Abbie

By Abbie | 10/14/2021

Customer service is always great, workers are friendly and communicate well with me. I never have had better service at other car shops than Big O.

anonymous

By anonymous | 9/6/2019

I had brakes, wheel bearings, door cylinders & (4) tires installed all on the same appointment. My vehicle is my office and they do everything possible to get it back to me as quick as possible.

Anonymous

By Anonymous | 10/12/2021

Your team are tire wizards. They are super friendly and even remembered me from my previous visit. They also stayed late so I could get my car same day.

anonymous

By anonymous | 9/6/2019

They were very kind, efficient and honest. I have had no problems with my new tires, and I look forward to good continued service.

Aj

By Aj | 10/6/2021

Scheduled appt and completed service same day.

Cynthia

By Cynthia | 9/6/2019

I appreciate their giving me a ride to and from home during the repair and for their friendliness as well.

Micha

By Micha | 10/5/2021

Staff is friendly. Close by. Have bought 4-5 sets of tires there. Reasonable pricing and they honored they coupons I accidentally left on my kitchen counter.

Ron

By Ron | 9/6/2019

There was a small problem with the handbrake on my Miata, and so I was suddenly worried about everything else. The first time I used the foot brake with any force, it just didn't seem right to me, and so thereafter I used it sparingly, afraid it would fail on me. I was told that is common the first few times the brakes are used, they don't feel right until the pads are worn to fit the rotors. (Twice brakes have totally failed on me, but Big O had nothing to do with those events. They just made me nervous.) So, I took it back, the handbrake was adjusted properly, and now the brakes work fine.

Sara S

By Sara S | 10/3/2021

I am always treated like gold at Big O.

Marty

By Marty | 9/6/2019

Very friendly staff

Bones

By Bones | 10/3/2021

They explained everything before they did anything and answered all questions I had.

Roy

By Roy | 9/6/2019

Always top service and ok coffee

Anonymous

By Anonymous | 10/2/2021

Good explanation of the repair and replacement needed, job completed same day that we called. Friendly and professional service.

Renee

By Renee | 9/6/2019

Thanks

Anonymous

By Anonymous | 10/1/2021

Extremely happy I decided to go for my tire rotation. As a girl you always feel intimidated walking into a car place. Not this time! Will be back for my other car tune ups!

Neil

By Neil | 9/6/2019

Awesome customer service from start to finish. Very friendly, professional and knowledgeable.

Rorocho

By Rorocho | 9/29/2021

Associates were helpful and friendly from the phone call, to seeing me immediately and taking care of the issue at no charge. Just awesome every time I have gone in.

David

By David | 9/6/2019

Service was great the only thing was they didn't put my center cap on. Which requires the lug nuts to be removed to put it on . But other than that it was great.

Sara L

By Sara L | 9/28/2021

The associates were able to get me in the same day I called even though they were already completely booked. The mechanics took the time to look at my car because they thought it might be an axle going out. Rather than just replacing the axle, they took the time to try a simpler solution and fixed the problem. They didn't even charge me for it! Every time I go into Big O, I am blown away by their service and expertise. I will never go anywhere else.