
By anonymous | 9/6/2019
Alwaws there when i need them. Awesome service. Great job.

By Abbie | 10/14/2021
Customer service is always great, workers are friendly and communicate well with me. I never have had better service at other car shops than Big O.

By anonymous | 9/6/2019
I had brakes, wheel bearings, door cylinders & (4) tires installed all on the same appointment. My vehicle is my office and they do everything possible to get it back to me as quick as possible.

By Anonymous | 10/12/2021
Your team are tire wizards. They are super friendly and even remembered me from my previous visit. They also stayed late so I could get my car same day.

By anonymous | 9/6/2019
They were very kind, efficient and honest. I have had no problems with my new tires, and I look forward to good continued service.

By Aj | 10/6/2021
Scheduled appt and completed service same day.

By Cynthia | 9/6/2019
I appreciate their giving me a ride to and from home during the repair and for their friendliness as well.

By Micha | 10/5/2021
Staff is friendly. Close by. Have bought 4-5 sets of tires there. Reasonable pricing and they honored they coupons I accidentally left on my kitchen counter.

By Ron | 9/6/2019
There was a small problem with the handbrake on my Miata, and so I was suddenly worried about everything else. The first time I used the foot brake with any force, it just didn't seem right to me, and so thereafter I used it sparingly, afraid it would fail on me. I was told that is common the first few times the brakes are used, they don't feel right until the pads are worn to fit the rotors. (Twice brakes have totally failed on me, but Big O had nothing to do with those events. They just made me nervous.) So, I took it back, the handbrake was adjusted properly, and now the brakes work fine.

By Sara S | 10/3/2021
I am always treated like gold at Big O.

By Marty | 9/6/2019
Very friendly staff

By Bones | 10/3/2021
They explained everything before they did anything and answered all questions I had.

By Roy | 9/6/2019
Always top service and ok coffee

By Anonymous | 10/2/2021
Good explanation of the repair and replacement needed, job completed same day that we called. Friendly and professional service.

By Renee | 9/6/2019
Thanks

By Anonymous | 10/1/2021
Extremely happy I decided to go for my tire rotation. As a girl you always feel intimidated walking into a car place. Not this time! Will be back for my other car tune ups!

By Neil | 9/6/2019
Awesome customer service from start to finish. Very friendly, professional and knowledgeable.

By Rorocho | 9/29/2021
Associates were helpful and friendly from the phone call, to seeing me immediately and taking care of the issue at no charge. Just awesome every time I have gone in.

By David | 9/6/2019
Service was great the only thing was they didn't put my center cap on. Which requires the lug nuts to be removed to put it on . But other than that it was great.

By Sara L | 9/28/2021
The associates were able to get me in the same day I called even though they were already completely booked. The mechanics took the time to look at my car because they thought it might be an axle going out. Rather than just replacing the axle, they took the time to try a simpler solution and fixed the problem. They didn't even charge me for it! Every time I go into Big O, I am blown away by their service and expertise. I will never go anywhere else.