
By anonymous | 9/6/2019
Very pleased with the service I received. They matched the price on the tires I wanted and installed them in the time they said they would. No high pressure sales for other items. I will come back.

By Heidi | 11/13/2021
Big O in Lawrence has been helping maintain the Senior Resource Center's fleet for over 5 years and their service has always been very very good. Staff are friendly, helpful, and courteous. As your ad say things happen and Big O has always stood behind their work and products. Whenever I'm out and my staff has to take care of the fleet I know the Big O team will take good care of them. Keep up the good work. Heidi Briery Director Transportation Senior Resource Center for Douglas County

By Stephan | 9/6/2019
I moved to Gardner Kansas but still take my car back here

By Yvonne | 11/11/2021
Excellent service every time

By anonymous | 9/6/2019
We love Big O Tires! The location is so handy for us Perry people. And we always call first and they are ready for our vehicle when we pull up in the drive way. Never any waiting for service to begin. And the proximity to Dillon's is perfect. I can do my grocery shopping at Dillon's, come back, pay my bill and we are out of there in one easy stop. And customer service is still alive and well at Big O Tires in Lawrence. Great guys......great service. This place is a keeper for us and we have three vehicles to service. And great tire service works the same way at Big O. Try them..............you will never go to any place else.

By MaryJ | 11/10/2021
Always top notch professional service

By anonymous | 9/6/2019
My husband called the Lawrence store when the dealership mistakenly ordered in the wrong tire on the eve of a big trip. My vehicle is a towing vehicle for my horse trailer so switching out for another vehicle was not possible. Out of time and out of options, he called Big O around 4 pm. The manager, Corey, said to bring the truck over and the crew would stay late in order to get me on the road. By the time it was all said and done, we weren't able to get the truck to them until after 5pm. Without complaint, they stayed and cheerfully put on four new tires while I waited. Our trip (and my daughter's horse event) was saved! Also, the truck drove great!

By Jim A | 11/5/2021
The staff was very professional, very quick turnaround time as well.

By Ed | 9/6/2019
We were very impressed with the service and knowledge of their products. They were able to do the install of new tires without an appointment. We will certainly recommend them to family and friends.

By Bill D | 11/4/2021
Richard was really great and professional explained things well.

By Steve | 9/6/2019
As always the service was great

By Isabel M | 11/3/2021
This is the second time I've gone to Big O and both times I was highly satisfied. The main reason is how friendly the staff are and how thoroughly they explained everything, along with the outstanding communication throughout the service.

By Kelsey | 9/6/2019
You all were amazing. Thank you for getting my tire fixed and back on the road the same day!

By Will N | 11/3/2021
Corey was confident and knowledgeable and explained things to me in terms that I could understand

By Herb | 9/6/2019
The Lawrence store is awesome. They are always friendly, and helpfull. I trust them so much I sent my Daughter there.

By Elizabeth | 11/1/2021
The people working there are always super helpful and nice.

By Danny Boston | 9/6/2019
This place is awesome!

By Heck, T | 10/30/2021
I called on a last minute need to have my truck looked at, tire balance, possibly need for an alignment. The associate offered to complete all on the day of drop off and explained they would need it for the rest of the day due to the schedule they are already trying to keep.

By Mary | 9/6/2019
I assumed number 5 on the previous page was best on the scale. I don't mind giving a review when the service is this good. Thank you for your service.

By Joner | 10/29/2021
Cory was terrific. He showed me an issue with my vehicle and we made a decision based on his knowledge and experience. Overall, they did a good job