By Grace | 2/24/2020
I always feel welcomed and know that I'm getting the best service
By Tom S. | 4/5/2024
I was impressed with knowledge of the technician who worked on my brakes. Another place had misdiagnosed the problem.
By Sarah McMullen, Owner SCMc3, Inc. | 2/20/2020
We drove our preschool busses all the way from Overland Park to Lawrence just to have our vehicles serviced at this specific location. Their reputation was the reason and they absolutely delivered on every recommendation we heard. They are honest, flexible, responsive and communicate throughout the process from inspection to repair. We will never take our vehicles elsewhere. Thank you!
By Mike | 3/29/2024
Fast and as expected
By Chris | 2/20/2020
Prompt, friendly, OUTSTANDING COMMUNICATION, welcoming, knowledgeable! The staff at the main desk set the bar for customer service! I look forward
By Susan | 3/27/2024
Bought Big O tires a year ago and if I have any problems, you take care of it
By Marella | 2/17/2020
I wasn't greeted at the car - they were slammed with customers. I didn't need an alignment check, because their inspection revealed an issue that would make realignment moot. I didn't need a credit card application - I already have one. Everyone is great and I really feel they are watching out for my best interests.
By Sydney | 3/16/2024
Simply honest and professional
By Brandy | 2/14/2020
Cory went above and beyond trying to figure out my TPS issues. I appreciate the attention to detail. Shea also deserves commendation for her friendliness, constant smile, and willingness to help everyone who walks in the door.
By John T | 3/11/2024
although I experienced a tire sensor failure shortly after having new tires mounted, the staff was helpful, professional and were able to make timely repairs that were a good value and I got my car back the same day--so I'm back on the road quickly.
By Katey | 2/14/2020
I have had a lot of older cars (and spent a lot of money) over the past ten years and have a lot of fears about things breaking down, major problems coming up, etc. Service at Big O was great. They were up front and honest with me and helped repair everything
By Jennifer H | 3/9/2024
Everything went perfectly
By Tina | 2/13/2020
The staff was friendly, quick, and effective! I will definitely return to that location for service again if I am in the area!
By Dr K | 3/7/2024
Ordered run flat tires in the morning and they were on my vehicle later that same day. They price matched and I know I got the best deal possible. The staff was great and the service was very quick.
By Adam | 2/11/2020
Friendly service, will come here again! They gave me a time estimate and were on the dot.
By Mark | 3/5/2024
Always friendly and knowledgeable and upfront with everything!
By Lee | 2/10/2020
The customer service and attention to detail is above other shops I have been to, nice to be a priority to Big-O Lawrence!
By Triggs09 | 2/29/2024
friendly service- fairly quick and efficient.
By Ashley Zeller | 2/7/2020
I needed a new set of tires ASAP and was able to have same day service and an alignment. Thank you Big O!!
By Tim K | 2/29/2024
Easy to get friendly service and the price was within my budget.