
By Erin | 9/6/2019
Everyone was so helpful when explaining everything to me. They also contacted me with recommendations of my vehicle and not just doing it. Then checked with me before doing anything besides the service i asked for. Will use them for everything when it comes to my vehicle from now on.

By Dpalsen | 6/10/2022
Nice- helpful- friendly Honest

By Cindy | 9/6/2019
Good service

By KevinM | 6/8/2022
Service and communication by Shea. Quality of the work

By Rich | 9/6/2019
Great staff, very knowledgeable and good communicators. Clean waiting room, nice place to wait. They went out of their way to get my replacement tire shipped in 4 days early, and this is very much appreciated. The quality of their service makes it difficult to get an appointment sometimes, but its worth the wait.

By TMWitt | 6/8/2022
The fast service and communication from the staff was much appreciated.

By Verna | 9/6/2019
Always exceeds our expectations! Excellent Service! Everyone is friendly and knowledgeable!

By john h | 6/8/2022
I have high confidence in the professionalism and skills of the technicians. Also the staff is very customer oriented. The work is completed quickly.

By Kirk | 9/6/2019
On a very busy Friday afternoon I blew a tire on the way from IL to CO. Staff got me in and out with 2 new tires in less than an hour. Lifesaver, game changer!

By J. T. | 6/7/2022
Devon was great to work with at Big O Tires in Lawrence. I originally took our truck in for a tire rotation. But, the tires we had on our truck were so worn down.Devon gave estimates on four different sets of tires and told me which one he would put on and I talked to my husband and we got them put on our truck. So far, so good.

By Mary Beth Retke | 9/6/2019
Awesome staff and couldn't ask for better friendly service.

By AWM | 6/4/2022
I appreciate the quality and service your people provided and the speed it took to fix my car

By anonymous | 9/6/2019
Something very little but it took a experience worker to help me out. I have since updated my entry resources and thanks to the BIG O employees I am back on the road. Like that I can take any problem to them and it gets fixed!

By Matt S. | 5/30/2022
Ease of scheduling and confidence in the services provide a wonderful experience. The employees are friendly and understandable when explaining repairs.

By Alex T. | 9/6/2019
Great customer service, friendly environment. I was fully informed of my cost on the phone when making my appointment for services. Definitely will come back for services and refer others!!

By Ron H | 5/28/2022
My problem was explained to me, and it's supposed to be fixed. But to tell the truth, I won't really know if that water leak is totally gone or not for a while. I was told it will leak a little for a while, there's nothing can be done about that.

By Joe | 9/6/2019
Corey, the manager, was able to help me on Friday before Memorial weekend. The shop was very busy with customers who were all trying to get out of town. Despite how busy they were Corey was still able to find time to fit me in and we were able to make our road trip. I really appreciated how they helped when it would have been easy to say no. Thanks from me and the rest of the family for saving the day!

By Lisa M | 5/23/2022
I had an unusual wear pattern on a tire I purchased there 8 months ago. The customer service was exceptional and I will be utilizing this store for my tire needs in the future.

By Richard | 9/6/2019
GREAT service. Great selection of tires. I was in a bind and all the other tire stores were "too busy". Big O is now my first and only choice for tires.

By Roy | 5/20/2022
Got me in quickly and did thorough job