Big O Tires

1769 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

4661 W 6Th St,
Lawrence, KS 66049

Erin

By Erin | 9/6/2019

Everyone was so helpful when explaining everything to me. They also contacted me with recommendations of my vehicle and not just doing it. Then checked with me before doing anything besides the service i asked for. Will use them for everything when it comes to my vehicle from now on.

Dpalsen

By Dpalsen | 6/10/2022

Nice- helpful- friendly Honest

Cindy

By Cindy | 9/6/2019

Good service

KevinM

By KevinM | 6/8/2022

Service and communication by Shea. Quality of the work

Rich

By Rich | 9/6/2019

Great staff, very knowledgeable and good communicators. Clean waiting room, nice place to wait. They went out of their way to get my replacement tire shipped in 4 days early, and this is very much appreciated. The quality of their service makes it difficult to get an appointment sometimes, but its worth the wait.

TMWitt

By TMWitt | 6/8/2022

The fast service and communication from the staff was much appreciated.

Verna

By Verna | 9/6/2019

Always exceeds our expectations! Excellent Service! Everyone is friendly and knowledgeable!

john h

By john h | 6/8/2022

I have high confidence in the professionalism and skills of the technicians. Also the staff is very customer oriented. The work is completed quickly.

Kirk

By Kirk | 9/6/2019

On a very busy Friday afternoon I blew a tire on the way from IL to CO. Staff got me in and out with 2 new tires in less than an hour. Lifesaver, game changer!

J. T.

By J. T. | 6/7/2022

Devon was great to work with at Big O Tires in Lawrence. I originally took our truck in for a tire rotation. But, the tires we had on our truck were so worn down.Devon gave estimates on four different sets of tires and told me which one he would put on and I talked to my husband and we got them put on our truck. So far, so good.

Mary Beth Retke

By Mary Beth Retke | 9/6/2019

Awesome staff and couldn't ask for better friendly service.

AWM

By AWM | 6/4/2022

I appreciate the quality and service your people provided and the speed it took to fix my car

anonymous

By anonymous | 9/6/2019

Something very little but it took a experience worker to help me out. I have since updated my entry resources and thanks to the BIG O employees I am back on the road. Like that I can take any problem to them and it gets fixed!

Matt S.

By Matt S. | 5/30/2022

Ease of scheduling and confidence in the services provide a wonderful experience. The employees are friendly and understandable when explaining repairs.

Alex T.

By Alex T. | 9/6/2019

Great customer service, friendly environment. I was fully informed of my cost on the phone when making my appointment for services. Definitely will come back for services and refer others!!

Ron H

By Ron H | 5/28/2022

My problem was explained to me, and it's supposed to be fixed. But to tell the truth, I won't really know if that water leak is totally gone or not for a while. I was told it will leak a little for a while, there's nothing can be done about that.

Joe

By Joe | 9/6/2019

Corey, the manager, was able to help me on Friday before Memorial weekend. The shop was very busy with customers who were all trying to get out of town. Despite how busy they were Corey was still able to find time to fit me in and we were able to make our road trip. I really appreciated how they helped when it would have been easy to say no. Thanks from me and the rest of the family for saving the day!

Lisa M

By Lisa M | 5/23/2022

I had an unusual wear pattern on a tire I purchased there 8 months ago. The customer service was exceptional and I will be utilizing this store for my tire needs in the future.

Richard

By Richard | 9/6/2019

GREAT service. Great selection of tires. I was in a bind and all the other tire stores were "too busy". Big O is now my first and only choice for tires.

Roy

By Roy | 5/20/2022

Got me in quickly and did thorough job