By Marilyn | 3/12/2020
Great service
By Kent R | 4/23/2024
We walked into the Lawrence, Kansas business and bought new tires. The new tire's were installed within 45 minutes from the time we arrived, and left. Great Service!
By Jim & Paulette | 3/5/2020
My husband and I have been going to big O in Lawrence for several years now our daughter goes. There's nothing that I can say that's wrong they're a great group of people always very friendly in person and on the phone always tries to accommodate and I've never had any complaints after their service definitely will be going for years to come
By Anonymous | 4/23/2024
They are honest and I really appreciate that. I knew it was time for a tire rotation but I was getting messages for an oil change from Car fax. They said you do not need an oil change you have only gone a little over a thousand miles since your last oil change. The Big O Tires in Lawrence treats people fair, and I just like their service and the people that work there! I recommend them to all of my friends!
By Cindy | 3/4/2020
We trust Big O on service, pricing, and customer satisfaction.
By Anonymous | 4/20/2024
We walked in and we're taken care of promptly and professionally. Surprised we got 4 new tires in the same day!
By Marc | 3/4/2020
Big O Tires in Lawrence always gets me in and out on time. When I make an appointment for service, they always get it started on time and finished when they say. When done, they go over everything they saw while doing your service. Fortunately, it has been mostly good. Customer service is always great at Big O Tires.
By Kevin F. | 4/18/2024
Granted a nice appt time. Desk employees very knowledgable. Work completed faster than scheduled to. Price was fair.
By Melynda | 3/3/2020
Great service! I'll definitely be back
By Gary | 4/17/2024
Very Happy 😊
By Eric | 3/3/2020
Excellent service at great prices!
By MadiD | 4/17/2024
Employees were kind and helpful in explaining the process and keeping me updated in what is happening!
By Logan | 3/2/2020
Great store and wonderful staff.
By Nikki B | 4/15/2024
Professional communication and getting service without an appointment (walk-in) which meant U did not have to schedule for a later date which was very convenient for me and quality, reliable service at a fair price.
By Brian Bradfield | 3/2/2020
Very courteous and customer conscious group. The day was very busy and everyone treated customers with the utmost respect and patience. Best auto shop I have ever used, customer service is second to none. That is why I keep going back.
By Happy customer | 4/13/2024
Work was completed much faster than anticipated.
By Jarrod | 3/2/2020
Computers were down, but staff were working around it and still got me in and out as scheduled.
By Anonymous | 4/12/2024
Honesty
By Carol | 2/24/2020
I appreciated the technician's honesty when repairing my tire. Also appreciated that the excellent service was free. I'll definitely be back when it's time to replace my tires.
By JPB | 4/11/2024
Everyone knew exactly what they were supposed to be doing. And they did it very well. Everything that I needed was in stock and on site.