Big O Tires

1769 ratings
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Location

4661 W 6Th St,
Lawrence, KS 66049

Rew

By Rew | 9/6/2019

Mr. Mitchell is always exceptional.

RandyK

By RandyK | 12/8/2022

We’ve come here for over 3 years now and always have a great experience. A few years ago my wife’s vehicle was stolen and once recovered by authorities we took it to this location and they checked everything over (alignment, tires. Oil, etc) and they didn’t charge us a dime. Always fantastic customer service and a super clean store.

Doug

By Doug | 9/6/2019

All good

Elaine

By Elaine | 12/6/2022

Everyone is friendly and offers option services available. Have been going there for.21 years. I have complete trust in the service personnel!

Denise

By Denise | 9/6/2019

Great service

JLT

By JLT | 12/3/2022

Easy to schedule Richard and Steve were friendly and offered good customer service, car was ready sooner than expected, they honor my warranty, they usually are in good mood

Kevin

By Kevin | 9/6/2019

N/A

LawrenceRandy

By LawrenceRandy | 11/30/2022

I originally went in just for a brake check, but needed to get my brakes fix. They said they can do it now and don’t need to make another appointment. Went fast. Less than an hour. In and out.

Barry

By Barry | 9/6/2019

best tire place I have used in many a year.

Mandib

By Mandib | 11/29/2022

The complete process was an exceptional experience. You have a great group of employees. That’s why I will return.

Gordon

By Gordon | 9/6/2019

Great service and very timely service, be back for next set of tires

Aaron

By Aaron | 11/28/2022

Great Service

Mark

By Mark | 9/6/2019

I've been coming to Big O for a number of years - with a number of cars (an Equinox, an Impala, a Hyundai, a Thunderbird, a Subaru, and a Fiat). I am always greeted by the staff and treated with courtesy and kindness. I have never been pressured to have work done that wasn't necessary and the work I do get done is done quickly. The prices are reasonable - I never feel I'm being gouged. I have recommended Big O to friends and will continue to do so. It's good to have a mechanic in whom I have confidence and trust.

C.W.

By C.W. | 11/26/2022

We scheduled a Sunday appointment, dropped it off on Saturday afternoon and received a call later that day that the work had been completed. All staff on duty Saturday knew my name (I've been with Big O since before it was Big O). Picked it up the following day without any trouble.

John

By John | 9/6/2019

Great price. Great service.

Dana E

By Dana E | 11/26/2022

Scheduling my appointment was easy to do online. I received a call the day prior to that appointment confirming my tires had arrived and appointment was good to go. On arrival, I was pleasantly greeted by staff and check in was prompt. I was communicated with during the service and after. Everything explained simply to understand. At no time was I pressured to purchase more than I originally requested or for additional services making the visit to Big O’s pleasant and very satisfactory both in service provided and costumer service. I will definitely be back and have already shared my experience and recommendations to my family and coworkers. Thank you for the great service!

Tony

By Tony | 9/6/2019

None

bd

By bd | 11/26/2022

fast and friendly. Matched the price I was quoted over the phone

Halina

By Halina | 9/6/2019

I was thoroughly impressed with the way Big O runs their company. The customer service was superb, the service top rate; not just with myself but everyone who walked in their door, a steady stream of folks, and I know why. I will definitely be returning and recommending them.

Marilyn K.

By Marilyn K. | 11/23/2022

It was a walk-in visit to request wind-shield wipers and Devon took care of it immediately & I also needed the tire-pressure checked which was done & while the vehicle was there they checked the oil & radiator fluid