Big O Tires

1769 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

4661 W 6Th St,
Lawrence, KS 66049

Jennifer

By Jennifer | 9/6/2019

They got me in right away and I feel they were very honest and didn't try to cheat me.

Buddy W

By Buddy W | 3/22/2023

The service was done quickly and professionally.

Barry

By Barry | 9/6/2019

The job was done in a timely manner.

no

By no | 3/18/2023

the crew serviced and returned my vehicle to me early on so that I could make a trip out of town with it.

Ann

By Ann | 9/6/2019

Staff was friendly and able to do a tire rotation without an appointment. Service was quickly done.

Michelle L.

By Michelle L. | 3/18/2023

I liked the service, the respect with which I was treated, they were efficient and had good communication skills. I'll spread the news about their service and I'll be back if I need them again. Thank you.

Israel Montes de Oca

By Israel Montes de Oca | 9/6/2019

On the 1 to 5; I assume 5 is the best. Cory was GREAT!

LizL

By LizL | 3/15/2023

I really appreciate them checking the recommended services based on mileage and letting me know it will be time for things next time so I can be prepared to do them next time.

Mel

By Mel | 9/6/2019

Always kind and WANT to work with you and your schedule. They have excellent customer service.

Junior

By Junior | 3/10/2023

Everything was good

Lori

By Lori | 9/6/2019

My service was performed quickly. Yes, I would highly recommend this company. Everyone there was professional and polite.

Anonymous

By Anonymous | 3/6/2023

Staff did a good job and did not push hard for additional services let me know what other things were needed on my vehicle

Scott

By Scott | 9/6/2019

Excellent service as always, and being open on Sundays is great!!

Anonymous

By Anonymous | 3/6/2023

im always treated with respect and not lied to or solicited very comfortable and confident with this place

Alyson

By Alyson | 9/6/2019

I was offered an alignment check but it was not stated it was free. It hadn't been too long since I had one done so I said no but if I had known it was free I might have had it done. Overall, very impressed with my first experience at Big O. We have been pretty loyal EnTire customer for many years with our vehicles but have recently been increasingly disappointed so I was looking for options and decided to give Big O a try. I was however disappointed that I saw the $19.95 special oil change so I called to add it to my appointment and asked if it was valid at your store and was told yes but I was charged $31.45 and didn't realize it until looking over the bill later. That was a little disappointing. I am looking for a place I can trust, is honest, will take care of us and not feel like I am being taken advantage of. Maybe I am not being realistic. As I waited I couldn't help but be very impressed I with Cory's customer service, personal relation skills with the customers.

Tom

By Tom | 3/1/2023

I got an appointment pretty quickly, the service was good and pretty quick. They were very honest about my not needing an alignment

Wayne

By Wayne | 9/6/2019

They were fast friendly and will be back, Thanks

Patrick

By Patrick | 2/25/2023

Great communication. Very friendly compared to the dealership that I was going to before. Got a price quote for a future service. Will definitely come back for my car needs

Larry

By Larry | 9/6/2019

My car was a work in for an oil change and tire rotation. Took a while to get in as expected but they let me know as soon as it was done so we could pick it up. Everything went well, Thanks.

Shawna

By Shawna | 2/25/2023

Corey and his team are always top notch. Polite and go above and beyond to help.