By anonymous | 2/5/2021
These folks were super to work with. They gave us complete and accurate information except they told me it would take approximately 2 hrs. to complete my service needs. It only took 1 hr. and I was not able to finish my coffee. Absolutely unconscionable. Oh well, probably didn't need it anyway. Will always return for needed service.
By Jon B | 4/26/2024
The staff are knowledgeable and go above and beyond to make you happy. They also are honest about what you need and what can wait. Most places upcharge to hard.
By anonymous | 1/30/2021
Excellent service. Knowledgeable personnel.
By Henry S. | 4/23/2024
I have known Devon for quite some time. He has always given me clear and concise information about what was required. The entire team at the Lawrence location are top notch. On time. Fairly priced. Great follow up with customers. I appreciate that.
By anonymous | 12/31/2020
Always good service experience.
By Kent R | 4/23/2024
We walked into the Lawrence, Kansas business and bought new tires. The new tire's were installed within 45 minutes from the time we arrived, and left. Great Service!
By anonymous | 11/30/2020
Easy to get into and a great price!
By Anonymous | 4/23/2024
They are honest and I really appreciate that. I knew it was time for a tire rotation but I was getting messages for an oil change from Car fax. They said you do not need an oil change you have only gone a little over a thousand miles since your last oil change. The Big O Tires in Lawrence treats people fair, and I just like their service and the people that work there! I recommend them to all of my friends!
By anonymous | 10/19/2020
Always great. Courteous & efficient.
By Anonymous | 4/20/2024
We walked in and we're taken care of promptly and professionally. Surprised we got 4 new tires in the same day!
By anonymous | 10/8/2020
The staff was courteous and efficient.
By Kevin F. | 4/18/2024
Granted a nice appt time. Desk employees very knowledgable. Work completed faster than scheduled to. Price was fair.
By anonymous | 9/25/2020
Great service every time.
By Gary | 4/17/2024
Very Happy 😊
By anonymous | 9/8/2020
It's always good - the people are efficient, knowledgeable, friendly, and they genuinely care for their customers. Through the nearly 10 years I've been having work done by them, they have had countless opportunities to do things that weren't essential and make more money, but instead they saved me money and told me whenever something was not needed. I trust them.
By MadiD | 4/17/2024
Employees were kind and helpful in explaining the process and keeping me updated in what is happening!
By anonymous | 9/2/2020
Excellent Service Performed in and out in a timely manner.
By Nikki B | 4/15/2024
Professional communication and getting service without an appointment (walk-in) which meant U did not have to schedule for a later date which was very convenient for me and quality, reliable service at a fair price.
By anonymous | 8/16/2020
Great place, great service!
By Happy customer | 4/13/2024
Work was completed much faster than anticipated.