Midas

90 ratings
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Location

9140 Gravelly Lake Dr SW,
Tacoma, WA 98499

Zachary  B.

By Zachary B. | 12/28/2021

Where do I start! I payed $1600 dollars for new brakes and rotors expecting good work for that price! I go pick the car up and they left air in the break lines! So I had to return it for them to get the air out! Then shortly after my breaks started to make

anonymous

By anonymous | 5/27/2016

Great service

Mike S.

By Mike S. | 8/7/2021

"I had an appointment for Oil Change upon getting there a rude customer was walking through shop and into the back bay, employees only area, demanding the shop do an illegal modification to his exhaust. The manager caved to this individual and allowed custo"

anonymous

By anonymous | 5/12/2016

Best service we have ever received. If you go in to the shop to get oil changed, they will call you to let you know if something else needs to be done.These guys at Lakewood Midas work hard to keep you happy.

Jonathan B.

By Jonathan B. | 9/24/2020

"I went in to get my exhaust welded. I had installed it from a different vehicle (same make/model/year) and cut it in two spots. There was no additional pipe they needed to install. They only had to weld two spots. They charged me over $100, and then less "

anonymous

By anonymous | 11/30/2015

I fix my own cars as a hobby, but unfortunately don't have the time or resources to do full vehicle inspections in my apartment parking lot. The mechs at Midas were very friendly and professional, and even did a walkthrough after in which they throughly described what was wrong with my vehicle. I was very pleased with the quality of work and the time of completion.

John B.

By John B. | 8/5/2020

"I?ve been going here for over 5 years, haven?t gone the last 2 because I got a new truck and was utilizing the free oil changes. Anyways when that expired I scheduled my service for 130 pm and dropped my truck off at 1. I waited until 4 to call and was to"

Darrel L.

By Darrel L. | 12/29/2012

" service manager was very professional, scheduled my appt., serviced my car at the time he said it would go in for service. They did a 21* full inspection at no additonal cost although they could have indicated a brake pad change out from the hot spots on"

anonymous

By anonymous | 7/17/2020

Maintenance inspection was not completed. Found the washer fluid empty, and tires were not rotated all the wear are on front of tires. Midas says oil change was completed but suspect it was possibly just topped off.

Garfield

By Garfield | 11/22/2023

Good job overall.

Otis F.

By Otis F. | 12/18/2019

"That. Guy treated me like trash even though I am a Vietnam vet. Been there twice. Same treatment. Don't even smile. Never go back to Midas again. Twice complained sand no one called and.said, sorry "

RPG

By RPG | 11/17/2023

There was possibly a defective part, but they resolved it. I would say that I am now highly satisfied with my experience.

Remi F.

By Remi F. | 11/2/2019

"They were helpful at first during initial inspection but after I asked them if they price matched, they said ?yes?, then told me they could only do $30 off of the price of their part. Secondly, I came in after speaking with someone over the phone saying th"

anonymous

By anonymous | 5/20/2019

Bob was very helpful and professional. Never have had issues.

Doug L.

By Doug L. | 2/6/2019

"On 9/18/18 Midas did the front brakes on my truck they recommended we get the rotors turned along with pads at a cost of $300.00. So I did.On 1/23/19 front brakes started smoking so I went back to Midas and was told it was a rotor, caliper failure.Only fou"

John Y.

By John Y. | 11/6/2018

"Having to get my wife's car brakes fixed, they were quick and thorough. "

anonymous

By anonymous | 1/29/2019

Never will go here again after being lied to and over billed.

Marisa K.

By Marisa K. | 9/21/2018

They always take care of me.

Joe  Z.

By Joe Z. | 10/31/2018

Called to get a price on rear shocks for a 1981 camaro. Was told they had to get the shocks from a vendor. All I needed was a price to put them in. Then I was told I had to bring it in to get a price. The lady apparently didn?t know anything she kept putti

Mahndesha B.

By Mahndesha B. | 6/20/2018

Was very happy with my front break service. Could address the customer when the enter the business.