Big O Tires

josh at the Mason City IA store has been very kind and professional each time I visit with my vehicles. He puts me at ease with a solution to anything I bring my vehicle in for. He seems to truly care about making me understand the problem and solution. He is upfront, honest and knowledgeable. Great store and employees.

The customer service is amazing

Great service

GOOD SERVICE. PROFESSIONAL ATOMSPPHERE, ALL ASPECTS OF THE PURCHASE WELL EXPLAINED.

Al always take care of me happy friendly with the smile great customer service above and beyond... Service

Welcoming when I walked in the door, communicated with me about time an price.

They have taken care of me very well. I havent had no problems or issues

Excellent service. My mechanic Jessy was fantastic. Highly recommend.

We very much appreciated the great and timely service we received!!

They were very pleasant, explained everything to me and even gave me a deal on tires to help fit my budget. I will definitely be coming back another time. Would also like to mention the two associates, Jamie and Julie. Absolutely fantastic!

I stopped in without an appointment because I had driven over a hook of some kind and it was stuck in my tire. They took the time to repair it and send me in my way with only a small wait time. It was a very busy saturday and they were so nice to do this! I had just started my 6 hour drive back home to visit my dad who had just had a heart attack and they had no idea what this meant to me.

Everything went well.

Great job!

Always been treated well with the employees and they have done whatever they can to help asap

Good service

Julie scheduled me to bring some old tires on rims , I just needed them removed so I could sandblast and paint rims. I ran a couple errands in town and before I left town,I received a phone call there were ready to pick up. Very fast service!

I purchased my tires from them, they have free balance and rotation with them. The store got me in on short same day to get them rotated and balanced. Couple hours waiting, but still, they got me in. I appreciate that very much.

We have used Big O Tires since the day they opened. We have stayed with them, because we trust the care they take in performing work on our vehicles. They are friendly, knowledgeable, and we are always treated fairly. We would recommend this auto service center to anyone.

Excellent service

The employees there are very friendly and helpful. I feel like they are honest and hardworking. It never takes very long for them to get my vehicle in to be looked at which I really appreciate. They always figure out the issues and work with me to get them fixed. All without burning a hole in my pocket. I was once a little concerned about the cost of something that needed fixed and they recommended trying out a Big O credit card. The process for applying was simple and I was approved for up to $3,000! Thanks Big O tires for all your assistance. I will continue to bring my used van to you guys.