By Heather | 12/10/2019
I went in for an oil change, and was treated with respect, and it was quick! They have a great policy about not charging to patch your tires as well. I will definitely be back!
By DDodd | 5/19/2023
Good service in a timely manner we communicate well
By Tim B. | 12/9/2019
I had a good experience and I'm happy with the performance of the tires so far. Will see how they handle after the next snow fall!
By Julia S. | 5/19/2023
The staff is always friendly and really care about their customers
By Melanie | 12/4/2019
Excellent professional service in a timely manner.
By EvanForr | 5/18/2023
Every time I come to this Big O, I have a great experience. This time Julie was working up front. She helped me schedule a couple back-to-back appointments to have some work done on a couple of my work trucks. The check in was fast, and the service was done much quicker than I expected. I brought my work computer, but they were done so quickly that I basically only had time to get my computer out and open, then it was time to pack it up again!
By John | 12/4/2019
was good experience went in for oil change and winter inspection i had a coupon and was please with the final cost
By Tiffany | 5/18/2023
Always great to work with these guys. Xavier is a great front man at the desk. Awesome communication.
By Dan | 11/26/2019
Always a good experience!
By Tyler b | 5/17/2023
Quick and easy
By Tony | 11/25/2019
As always they do a great job in Mason city
By Pappas | 5/17/2023
Xavier was extremely helpful with checking the tire, finding the screw that was I'm it, and letting me know how long it would take the tire to be fixed. They got it done fast, and I was back to work that day with my trailer
By Amber | 11/14/2019
The guys are always great. Were very helpful at very efficient.
By Brittany | 5/16/2023
I have been coming to Big O Tires to get my oil changed and my car serviced for a few years now and I have always been satisfied with the services that they have provided. They are knowledgeable and friendly. I came today for a tire that I thought had a leak in it and to get my fluids looked over because I'm going out of town this weekend and even though I just had my oil changed he informed me that I was just 300 miles away from needed another oil change so we decided to do another one and change to synthetic oil so I could go 5k miles instead of 3k miles. Might as well get it all done at once instead of needing to make another appointment to come in!
By David | 11/12/2019
They always treat me very well very good service
By Kaz M | 5/13/2023
Great service. Professional staff.
By Mike-Vicki | 11/6/2019
great service as always
By Bill A | 5/13/2023
Got it done fast
By Mark | 11/6/2019
Al and Chad at Big O Tires are fantastic to work with! They always do their best to get my cars serviced at the best price and as soon as possible. You can't go wrong with the Big O Tires in Mason City, Iowa.
By JaimeC | 5/12/2023
Super friendly staff and they got me in at my convenience! The staff did an excellent job communicating my vehicle needs and worked diligently to service quickly and efficiently.