
By Steven Houchen | 9/23/2019
Excellent all around. They take care of our entire family cars.

By Katie Surma | 11/3/2023
Employees were nice and professional. Everything was explained including services and pricing.

By Steven Houchen | 9/23/2019
They take care of my entire family's cars. Best place for car care within 30 miles for us. Big O here in Madison keeps my family safe. Thank you!

By Jack H | 11/2/2023
The guys were very knowledgeable in giving me suggestions. Very friendly and personable when they needed to be. Offered up suggestions and information that was necessary.

By Candice | 9/23/2019
Fast reasonable service

By Trb | 10/17/2023
Everything happened with incident. I didn't have a problem with anything. They reasonably explained issues with out pressing me to make decisions right then. Will be coming back to do the rest of the work.

By anonymous | 9/20/2019
Always good service at this Big O store. Friendly, knowledgeable and very professional folks here. Clean and a good atmosphere. I always enjoy taking my vehicle in for service, even when it's a costly one. The team just makes it easier to deal with.

By Anne-Marie B | 10/17/2023
On time, no nonsense, clean waiting room, friendly staff, good value for the money! What else can one ask for?

By Danna | 9/16/2019
Great service!

By Adamc | 10/16/2023
Great customer service

By Wanda | 9/13/2019
Each time I come there I'm treated well. Your work is excellent. I have no complaints. Thank you all so much. Be blessed each day and again thanks.

By Rose | 10/3/2023
Excellent customer service every time I have visited. I have not had any issues with service or products.

By Tom D | 9/13/2019
Good job

By RetlowB | 9/27/2023
I have been using this location for the last few years (I don’t like working on the wife’s van 😆 ) and have never been disappointed with the service. When my dad came in from out of town with a nail is his tire, we went up right away and were taken care of. Can not recommend the manager and his crew any higher!

By Jessica | 9/9/2019
Everyone that was working at the counter were courteous and nice. I love coming to Big O Tires.

By Tiffany L | 9/22/2023
I was very impressed with Scott’s help with my tires. I always hate going in to get things done on my vehicle because chances are high that only men work in these jobs and they always talk to me like I’m an idiot. Scott is definitely not like that. He talks to you as if you were a friend. It is very clear that he’s just telling you options and not guilting you into anything you aren’t interested in buying. Once I made a decision it was a quick in an out experience. There wasn’t anything that they came back and said “well we just noticed that” or “our mechanics took a look and suggest that you need to” for something completely unrelated. I got what I needed, at a price I was happy with, and was able to move on with my day.

By anonymous | 9/6/2019
Tires came in the next day and on two hours later.

By Kevin | 9/19/2023
Quick, friendly, professional service

By anonymous | 9/6/2019
Great job: Use them for oil change with Lucas oil treatment and tire rotation

By Ieasha | 9/18/2023
Scott rocks