
By Buddy | 3/5/2020
Scott B is always awesome to work with!!!!

By Honda | 4/25/2024
I took my car in for a oil change. I was in and out in less than a hour! Very friendly employees! I will be back!

By Ken Knouf | 3/4/2020
I can always count on great service at the Big O in Madison, IN. Service manager Tom Strayer is particularly personable and service oriented.

By KyleS | 4/25/2024
Associates were quick, friendly, and professional.

By Atreyue | 3/3/2020
Scott and Jared were so helpful. Jared helped me to get financing and Scott helped walk me through the repairs, explaining everything they were doing to my car, and letting me know the difference between prices. I cannot praise this team enough for all of their hard work and getting me back on the road in a timely manner!

By Anonymous | 4/24/2024
Courteous. Got my car in quickly. Explained in detail! Very helpful

By Kassie | 2/27/2020
Overall good

By Stacey | 4/19/2024
Prices of the oil change are competitive. I had a medical emergency while in the store. Scott and Jarod were so kind and supportive. I have never been to a better BigO

By Kevin Sulli | 2/19/2020
Scott, the manager was fantastic. He showed me on his computer screen that the Goodyear tires I wanted had just been issued a recall. He explained my options, pros and cons, with no pressure. I was regularly informed of the installation progress by Scott and others as I waited a reasonable period of time. This was my first time purchasing from Big-O. They earned my future business.

By Russell H. | 4/19/2024
Quick Service, great prices and helpful staff. This was a great experience. Jake Allard was knowledgeable and caring, with a very customer focused mindset.

By Alex | 2/13/2020
Last year sometime, I wrote in about my negative experience with this store. After the owner reached out, things changed dramatically. Their level of professionalism is excellent. I will say that I am fairly particular when it comes to my vehicles and these guys are paying attention, listening, and working to expectations. I am extremely pleased with my latest service and appreciate all they are doing to get customers taken care of in a timely manner.

By HeatherW | 4/15/2024
The staff are always so friendly and the service is great.

By Rick | 2/12/2020
Always get quick and friendly service

By Stephanie B | 4/13/2024
The staff was very friendly clean waiting area having what I needed and done quickly

By Danna | 2/10/2020
Jerrod was a great consultant. He didn't pressure me into anything to buy. I was surprised that when I got there, they got me right in and I was done in under 2 hours.

By Indygirl | 4/9/2024
Great service and customer service

By Jessica | 2/3/2020
I love Big O Tires. They are always helpful and can always answer any questions I might have.

By B. Fair | 4/3/2024
Honest associates and good work.

By Jessica | 2/1/2020
Very friendly and took great care of me.

By Jbird | 3/19/2024
Love going to my local Big O.