
By Peter D | 9/6/2019
Scott and Chuck helped me with two separate tire emergencies in the past three months. The first time they got me in and out within 30 minutes, with a loaner tire, so that I didn't have to miss a fun, family outing to a Riverbats game. My kids and their friends and I did miss the first inning, but if it wasn't for Big-O's excellent service, I would have missed the whole game. So....next time you hit a curb too hard and get a bubble in your sidewall, call Big-O and they'll help keep your plans in place, so your kids can keep smiling!

By Mimi | 3/22/2023
Terrific service, friendliness, knowledge, and skill.

By Kristi | 9/6/2019
Staff is always very friendly and helpful and service is always great!

By AmandaH | 3/21/2023
Always quick and friendly service. Never feel pressured to buy something extra.

By Amber | 9/6/2019
Scott was extremely helpful and the service was very quick!

By Richie Kasson | 3/17/2023
Scott was great to work with and got me in and out quickly ar a good price could not ask for much better person for the job

By Della | 9/6/2019
Very professional, knowledgeable and friendly. Took the time to explain our options.

By Paul B. | 3/15/2023
I've dealt with the Madison, IN Big O for many years, because the service is always top-notch. They are very friendly and explain exerything clearly. This visit was to replace the front struts, which they found to be bad.

By Rebekah | 9/6/2019
I appreciate the guys sqeezing me in on a Saturday for a set of tires. Tom is always very helpful and knowledgeable of his product. Madison's Big O Tires is a 5/5 stars!!

By Dave | 3/13/2023
I purchased my set of tires from Big O approximately 1 year ago and returned to have a tire leak repaired. The service was fast and friendly.

By Robert | 9/6/2019
Very pleased with the quality of my vehicles performance, a good alignment makes an entire world of difference with response times.

By Lori M | 3/13/2023
They were fast efficient and friendly

By Chris | 9/6/2019
The Big O crew responded quickly to an emergency blowout situation that occurred while I was in between appointments in the Madison area on a fully scheduled work day. I was shuttled to the store, where I was offered options and advice on replacing the tire in the most cost-effective way. One of the crew then returned me to the car and quickly reinstalled the new tire. I was back on the job in about 1 hour after the accident occurred, and I finished my work day on schedule. Thanks to the Madison Big O shop!

By Johnny S. | 3/11/2023
People were very friendly. Shakes your hand and welcome you. Very well explained the problem that needs to be done.

By Jennifer | 9/6/2019
Fantastic customer service

By Angela D. | 3/11/2023
My car was taken back for service on time. Scott was helpful and willing to work with us on the price of the tires we ended up purchasing. I've done business with this Big O location for years and I am always treated courteously and professionally.

By Judy | 9/6/2019
Staff are friendly courteous and knowledgeable, I have been a customer for years and appreciate the service I have received.

By Lori S | 3/4/2023
100 percent great work

By anonymous | 9/6/2019
Repaired and replaced exactly what was recommended, no unseen add ons!

By Bobby P | 3/3/2023
Good tires. competitive price. good communication with Scott.