
By Rachel | 9/6/2019
I really didn't know what to expect walking in but being there and chuck from the Madison store explaining things to me really put my mind at ease. I knew they were there to help me take care of my truck. Thank you

By Stacy P | 5/27/2023
Got me in and out in a timely manner and staff was friendly

By Karen Ann | 9/6/2019
Everything was great. I was having problems, saw the open store, pulled in and explained the situation to Scott. He looked at the car, said take a seat and got my car in immediately and had the guys in the back care of the problem. I never expected the problem would be fixed the day, the minute I pulled in. Scott was kind, professional, and thorough. Great experience!

By Maranda M. | 5/25/2023
I had scheduled for an oil change and tire rotation before going on a trip next month and new I would be needing tires soon upon inspection Jared informed me that he wouldn't be able to rotate mainly because of the two front tires were showing dry rot. He gave me an option of a mid to high premium for a great deal I couldn't turn down for the size of vehicle that I drive. Very gracious and very professional, timing. I can honestly say I have recommended them twice already in two days. Thank you to everyone there.

By Todd | 9/6/2019
Quick and helpful. Prices were good. Will come back in the future.

By Bill | 5/17/2023
Scott was extremely friendly and knowledgeable. We were from out of town and he was very helpful in taking care of us quickly.

By anonymous | 9/6/2019
I had an awesome experience. That's why I've been going there for years.

By Kenp | 5/17/2023
Very convenient

By Donna Hamilton | 9/6/2019
I have always loved Big O Tires. We have the BEST service people anywhere. My daughters belt came off and she had no power steering. They fixed it for FREE!! We will always go back to Big O in Madison, where they treat you like you're family.

By ChrisH | 5/9/2023
Even though I didn’t have an appointment I was able to get my oil changed in a timely manner. The sales assets so kind and friendly!!

By Laura | 9/6/2019
Always a pleasant experience at Big O.

By John | 5/9/2023
Explained process very well. Scott was pleasant to deal with and called and kept me informed of everything going on with my vehicle.

By Barry | 9/6/2019
xx

By Jess p | 5/6/2023
They helped me out in a pinch with my tire problem. The gentleman that answered the phone was super friendly and helpful I went right over and he helped me at the store with everything and made sure my car was taken care of.

By David | 9/6/2019
Good job, good experience

By Kenny H | 5/4/2023
Scott and his guys took great care of us, made the whole experience easy. Very knowledgeable and polite group of people will definitely be back. Thanks!!!!

By anonymous | 9/6/2019
I wouldn't go anywhere else! They take good care of my tires; always check my brakes; and change my oil every time it's needed and rotate my tires for free!!!

By Paul L | 5/3/2023
I had brought my truck to this Big O store to get my passenger front tire filled with air due to being warned by my vehicle warning indicator. The next day the same tire was low on air again. I brought my truck back to Big O and explained I was having issues with air leaking from said tire. The manager, Scott, got my truck in to look at the tire. The tire had a nail in it that the head of it had been shaved off resulting in the tire having a leak. The tire was repaired and the problem was solved. Scott did a terrific of taking care of my tire in a timely manner.

By anonymous | 9/6/2019
Thank you so much for locating the tires for my wifes car

By Tim B | 4/26/2023
They show appreciation for return customers.