
By Tom M. | 9/6/2019
I've been a Big O customer since it was first opened by Tom and his brother Mike....that's been a few years. Tom has always treated me as a friend. Great product, great prices, but what is even better is the customer service! Tom has ALWAYS taken time to answer any questions I may have and to explain all options. To me, Tom and his staff have always taken customer service seriously, have been friendly and very professional....and you just don't find that very much anymore these days. Thankfully, you do at Madison's Big O.

By barry | 7/21/2023
friendly and fast

By Richard | 9/6/2019
Stopped by without an appointment and they fit me in and gave excellent service

By JB83 | 7/20/2023
The employees there are top notch and always friendly. They showed me 3 different options for tires with a good, better, best.

By Jessica | 9/6/2019
Store was going through a remodel. I was helped within 5 minutes of arriving. The employees were kind, friendly and more than willing to answer my questions. Service was completed in a timely manner with no hassles and at a fair price.

By AmandaS | 7/19/2023
I was going to be late for a meeting and needed to drop my car off and run. You opened up the doors in the morning about 10 minutes early for me and that helped me end up being on time. I appreciated the text message updates about the vehicle. Thank you and I will recommend Big O tires to family and friends.

By Donald Brison | 9/6/2019
All aces. Great service, great folks

By Bill R | 7/17/2023
Experienced 2 blown tires due to running off road. Was towed to this location and Scott Bomholt took care of me. We were on a day trip away from home and he got us back on road within a few hours to continue our trip. Very professional and extremely helpful and friendly.

By Dorothy | 9/6/2019
I have been shopping at Madison's Big O since they opened. I have never had bad service.

By ShelleyG | 7/11/2023
The guys were very nice in Helping me resolve an issue. Time in and out was very quick!

By Sherrie | 9/6/2019
Everyone

By Eric M. | 7/8/2023
very expedient

By Robert | 9/6/2019
I had a new tire put on a rim and the next day it went flat I called and they made it right.

By Lauren | 7/1/2023
There was come miscommunication with my check in but Scott took care of me and made sure I was satisfied!

By anonymous | 9/6/2019
I buy all my tires with Big O. As long as the great service continues, so will I continue to purchase there.

By Kozu24 | 6/28/2023
From the time they got the key from to when the car was done was less then an half hour.. couldn't be more happier

By anonymous | 9/6/2019
Only place in town I go. They have great service at this location.

By Jess G | 6/28/2023
Very courteous service.

By Donald Brison | 9/6/2019
Me tires are always a treat for the vehicle, not so much for the wallet but, Big O ALWAYS has the best product for the best price. Even though the tires were expensive, i i get the best price available anywhere and definitely the best services and warranties. Always a pleasure doing business at Big O

By Amy C | 6/27/2023
Excellent service. Everything was explained I picked my option and my service was done within 30 minutes which was quicker than I expected.