By Becky | 9/6/2019
Very pleased with the service.
By anonymous | 2/2/2021
Quick, efficient , polite, knowledgeable
By John | 9/6/2019
Good service
By Shanetta C | 1/30/2021
knowledge of the associate of product and ability to communicate to me about my purchase.
By anonymous | 9/6/2019
Got tires rotated and balanced. Had a vibration in the steering wheel. Took it back to the shop and they put me right in and took care of the problem.
By KevinB | 1/23/2021
Always friendly and knowledgeable staff!
By Dawn | 9/6/2019
I will never let another shop touch my vehicle! The last few times I've taken it to Big O they have had to fix another shop's previous repairs...and they have always been up front and honest about what was wrong and the price it was going to cost. Everyone there is friendly and helpful! Absolutely love the guys there!!
By Jessie G | 1/11/2021
Jack hayden and Rick Campbell were very welcoming. Everytime I need work done they are eager to help. I will definitely recommend this location to friends.
By Zach | 9/6/2019
Nice, quick oil change!
By GG | 1/6/2021
I purchased the tires on my car at Big 0. i drive to Indianapolis and back every week. I need to trust my tires. The tires have done well except that a couple were losing air. The valves were replaced and we seem to be doing fine. I appreciate the care and the way the team just takes my concerns away by dealing with the problems and fixing them for me. The "free" fix is also greatly appreciated since the tires were still under warranty.
By anonymous | 9/6/2019
I have bought tires and got air and always had great experiences
By Chris B | 12/19/2020
I was in and out in no time. This made running the rest of my shopping quicker.
By anonymous | 9/6/2019
THE DEALERSHIP WHERE I BOUGHT MY VAN SAID I PROBABLY HAD SOMETHING IN MY ONE TIRE BEING AS IT WAS SO LOW. AFTER ARRIVING AT YOUR STORE YOU GOT ME IN IMMEDIATELY, FOUND A SCREW IN THE TIRE, REPAIRED IT, AND US ON OUR WAY IN SHORT ORDER.
By Karen S | 12/18/2020
Always friendly and provide a couple of quotes. Also notify me of things that they are watching that may need attention in the near future so I can plan to address
By Becky | 9/6/2019
I did not give them time to greet me at my car. It was the end of day and customers at the counter.
By Carole Anne T. | 11/18/2020
Warmth of employees & explaining & answering my questions. Kindness of all l met Overall great place & l will return!!đź‘Ť
By Charity | 9/6/2019
I was returning to Big O Tire because of a tire issue. I had been two previous times and they did not fully fix the problem until my third trip. However, on my third trip Chris, the manager, was excellent in his customer service. I explained what happened and asked how the issue had been missed. He was quick to admit the mistake and said that the issue should have been found and resolved in a previous visit. He made sure to show me what was wrong with the tires and gave me the proper discount for the whole ordeal. Even though I had to go back three times, I was still satisfied and impressed with the customer service and car care I received. Thank you!
By Mike M. | 10/28/2020
Service was completed on time and by experienced knowledgeable technicians. Very courteous and helpful. I'd highly recommend this store for all your automotive needs!
By anonymous | 9/6/2019
Not only had great service with smiles but great tires that provide the smoothest ride ever.Thanks Tim, Debbie and staff.Job well done
By Marlene M | 10/9/2020
They did a good job and everyone was nice.