By Mike | 9/6/2019
I ordered a towing receiver online and needed it installed on my Honda CR-V. I setup a time for Big O to install it. After they evaluated the vehicle, they told me the undercarriage panel would be in the way. They figured out a solution and definitely went above and beyond to install it right considering the problem with the undercarriage panel. These guys are very good and they are the ones I trust for maintenance on all my vehicles. Thanks guys! I'm a very happy customer.
By B | 11/28/2023
I have used Big O the past 5 years for oil changes and tire maintenance. They always do a wonderful job and inform me of any other issue.
By anonymous | 9/6/2019
always on time and go above what i expect. thank you to John & Allen, no matter what i bring they find a way to make it right!!!
By Greg W. | 11/1/2023
This shop has been a great asset to our town. The owner and his staff go above and beyond every day.
By anonymous | 9/6/2019
I went in for oil change and to have tire rotate/balance. The price was very reasonable and pleased with Big O Tires staffs.
By KatB | 10/18/2023
Friendly and fast service. Nice clean store.
By Rodney | 9/6/2019
Hit a pot hole on I-65 in the middle of the night and made it to the store. Call the next morning when they opened and they worked hard to help me find a special tire they did not stock. Once a tire was found they had it replaced in 1/2 hour. I was in the road before lunch when I had expected to be stuck all day. Thank you Doug and the whole team. You made a bad night become a good day.
By 185 | 9/20/2023
Everyone was pleasant. Service completed quickly.
By anonymous | 9/6/2019
Alan and the boys in Lebanon, IN are top notch. I walk in and they know my name. I have recommended many people to Big O.
By SB | 9/9/2023
We love that the store manager, John, knows us by name. Everyone is very friendly, service is affordable and quick, and they are honest
By anonymous | 9/6/2019
Fast friendly service, I wish more business were like Big O!
By Anonymous | 9/9/2023
Service was done very fast. Fellow directions to what I wanted done. Nice customer service. Good prices.
By anonymous | 9/6/2019
I was not from around the area when my car broke down. I called Big O and they recommended the tow company that I used which was a very nice man. Then when I got there, they kept me informed about my car and helped me understand what was wrong with it. They were very friendly the entire time and then when the day was over they explained the further steps I needed to take. Throughout the whole experience they were very kind and made sure that I was comfortable. I will never be able to repay them for what they did for me that day!
By Svartulfr | 9/2/2023
Convenient location to me, Saturday hours and easy to make appointment, friendly and helpful, job done correctly.
By anonymous | 9/6/2019
I am always treated with respect when I go in.Being a lady, I value that.
By Kelly K. | 8/16/2023
Friendly & fast
By anonymous | 9/6/2019
they always are able to fit me into their busy schedule. Last week I needed an oil change but I was on limited time. they were able to work me in quicker and I made my appointment on time.
By Tony R. | 7/18/2023
Great sevice and great people.
By anonymous | 9/6/2019
Have always taken my car to the Lebanon location because of the great service!
By ClaireH | 7/17/2023
I'm thankful for the warranty service you guys offer. I know you're reliable and quick. I plan on using this location for a long time to come!