Big O Tires

599 ratings
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Location

601 S Memorial Dr,
New Castle, IN 47362

Cassi

By Cassi | 10/10/2019

The staff at this location are outstanding! Michael and Bill have been my go to people when I have any issues with my vehicles. The team does a great job working for the customer. I trust this team with my vehicle needs.

Tammie Q

By Tammie Q | 2/28/2023

You guys always treat me right

Joseph

By Joseph | 10/8/2019

Good experience

Mark

By Mark | 2/10/2023

The best way I can describe the New Castle Big O tire is "Solid". Good, knowledgeable people working hard to get you back on the road. Thanks!

Brian

By Brian | 10/8/2019

As always the team was very informative of my service. I have a small bubble on my tire and the guys were very concerned and said I was like family and they didnt want to see anything happen to me so they took the tire off and checked the tire inside and out. Quoted me on a new set that was in stock. That's why I have remained a loyal customer. Brian Agee

Richard H.

By Richard H. | 12/31/2022

Friendly and detailed explanation of my vehicles problem

Amanda

By Amanda | 10/7/2019

The customer service I received by JB was excellent. He was courteous and friendly. I will definitely be a repeat customer. Amanda

Brooks

By Brooks | 12/9/2022

Good customer appreciation.

Matt

By Matt | 9/25/2019

Friendly

LSRN

By LSRN | 11/29/2022

The possible wait time was communicated which help me to decide to leave my vehicle.

Chester

By Chester | 9/24/2019

Quick service, kind and professional people. The prices are competitive and reasonable. I will keep coming back.

Anonymous

By Anonymous | 11/21/2022

I had done business there before.

Annette

By Annette | 9/19/2019

They got me in fast for a diagnosis. . .I'll be back!

Jeremy M.

By Jeremy M. | 11/18/2022

I had a blowout on the interstate while traveling between Ohio and Missouri and Jeremy Evans went COMPLETELY out of his way to help make sure I got back on the road in a timely manner. I could not recommend this location enough!

Jerry

By Jerry | 9/16/2019

bill hooked me up again saved 500

Larry R

By Larry R | 11/1/2022

I first called. I got a very nice human being on the other end of the line right away. The guy on the other end was an excellent communicator. He sounded like he really welcomed my call. When I delivered the car, I found him to be Rob Keesling, the Assistant Manager. From start to finish, he did a perfect job helping me get the brake job done on my wife's car. I grade Mr. Keesling as receiving an A+! Super nice guy who did, at least for me, a perfect job.

Morgan

By Morgan | 9/16/2019

Great service as usual

Nettie Bo Betty

By Nettie Bo Betty | 10/27/2022

This crew has taken care of me for several years now. They make dropping it off easy, they help me if I need help getting it to them… They give me the best price possible. I only picked “neither satisfied or unsatisfied” with the cleanliness of the store because I didn’t notice one way or the other.

Maryann

By Maryann | 9/13/2019

Have had my veh serviced there for the last two yrs, the cars' radiator blew up and my husband put veh back together, Big O tire answered all questions and took care of the final preperations to get it back up and running. All employes very nice and work was done on a timely manner. Very satisfied

Clw4864

By Clw4864 | 10/22/2022

Brandon was super nice and helpful!! Call me with price and when my vehicle was completed. Customer service is so important and Brandon had amazing customer service! Much appreciated and thankful to have my vehicle back on the road!