Big O Tires

599 ratings
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Location

601 S Memorial Dr,
New Castle, IN 47362

anonymous

By anonymous | 10/24/2019

Great service! Dropped car off and picked up after work. Done as promised.

Syoung

By Syoung | 5/11/2023

The guys were very helpful about letting me know what I needed and did not try to make me buy things I didn’t need and let me know about the financing they offer. Which I ended up getting.

Michael

By Michael | 10/23/2019

Great service!

Anonymous

By Anonymous | 5/10/2023

prompt service; took care of what was needed

Keisha

By Keisha | 10/21/2019

Everyone was very nice and friendly! Everyone explained very well what they would be doing and I appreciated that.

Bob C.

By Bob C. | 4/25/2023

The service rep was very polite and explained everything that we needed to know and we will return.

David

By David | 10/15/2019

Bill Vester was great. Not only was he courteous, professional, and knowledgeable, he found options that were within my price range. Thank You!

DJ

By DJ | 4/17/2023

My tire light came on, so I went to Big O, and they helped me by checking the tires and putting air in the low tire.

Ed

By Ed | 10/14/2019

I had a great experience

Sam R.

By Sam R. | 4/7/2023

There was some miscommunication about my tire being covered. First they said it was, then realized the notes on my account were incorrect. Tire purchase from another vehicle we owned were posted to this vehicle. And this vehicle's tires were past the 3 year hazard protection. So I was very excited at first to think I would have to pay nothing for a new tire, but then felt disappointed when the wrong note was discovered. The guy in the shop did all the right things. It likely couldn't have been avoided. And over all, I will be back with all my vehicles.

Sandra

By Sandra | 10/14/2019

The team is always so kind and accommodating.

David m

By David m | 4/4/2023

The guys working was friendly and knew what it takes to satisfy their customers.

Jennie

By Jennie | 10/14/2019

Amazing customer service. Blown away by how they took care of us and how quickly they got us back on the road.

Wrd1971

By Wrd1971 | 3/27/2023

Rob was great at explaining everything

Jeffrey

By Jeffrey | 10/14/2019

It was a good day.

Adam bell

By Adam bell | 3/18/2023

I was extremely satisfied with the timely and expert service that we received while our vehicle was in the shop in the communication we received, while we waited on our vehicle to be repaired

anonymous

By anonymous | 10/13/2019

Amazing service as always!

Greg T

By Greg T | 3/1/2023

I had road hazard protection. I received a brand new tire no charge very happy with the service. If anyone asks I will recommend your service and your tires. You have a customer for life.

Nancy

By Nancy | 10/11/2019

Love Big O

Paula S

By Paula S | 3/1/2023

Rob was friendly and helpful. Fixed and explained the problem very well.