By anonymous | 1/9/2020
Got four new tires for van. They had to order the tires I wanted. Came in as promised. Did the install the same day. Great service.
By Mark | 8/11/2023
A lot of places treat you like a number, but Big O treats you like family.
By Paula | 12/31/2019
I came in without an appointment on a Sunday -- for oil change -- was in and out in less than an hour. Was able to use an in-store $20 off coupon.
By Big Papi | 8/9/2023
Rob and the other guy at the counter were great. I truly appreciate their help!!!
By Cale | 12/24/2019
Bills the man in new castle indiana
By Ken H | 7/28/2023
They did a great job
By Mark | 12/23/2019
I came into the shop with what I thought was a tire that had picked up a nail; what it turned out to be was a cracked rim. They gave me all kinds of suggestions of what I could do to get back on the road, even a couple of contacts that may have a rim that would match my damaged one. What they didn't know is that I had pre-Christmas dinner with my daughter to attend coming up in the next couple days and without there guidance and support I wouldn't have made it. Usually when you hear the phrase 'Customer Loyalty' it refers to a repeat customer, but in this instance, it means a business that cares...
By Brooke12 | 7/24/2023
Oil change was too pricey
By Morgan | 12/20/2019
Always awesome
By Sara | 7/20/2023
Great staff, easy to work with
By Chester | 12/15/2019
I appreciate the staff. Kind and quick turnaround service. Good prices.
By Dar F | 7/15/2023
They patched my tire and I left. 1 hour later the tire was flat when I came out of a store near by. I made it to them and they fixed it right away making sure it would not go out again. They were very nice!
By Jennie | 12/9/2019
Everyone is so helpful and nice
By danieller | 7/7/2023
We love Big O! Always friendly, helpful, and have fast service!
By Newkirk | 12/9/2019
It was great
By Rita N | 7/1/2023
Everyone is very friendly and very knowledgeable.
By David | 11/26/2019
The counter guys were great,as always, The support they receive from the bay workers is great. Best shop in town.
By Ron H | 6/27/2023
Called at last minute & they got us in within a half hour. The service was quick & we were on out way home.
By Elles | 11/12/2019
They asked if I had my struts replaced due to the mileage on my care and this happened a few months back. The front desk gentleman reviewed due to mileage they were recommending this. The initial gentleman who assisted me reminded him this already occurred and took look back at my history, I already had this done. When getting into my vehicle the stickers of my next tire rotation or oil change were not placed on my windshield.
By Nettie Bo Betty | 6/15/2023
They were super busy but still managed to get me in.