Big O Tires

594 ratings
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Location

601 S Memorial Dr,
New Castle, IN 47362

anonymous

By anonymous | 1/9/2020

Got four new tires for van. They had to order the tires I wanted. Came in as promised. Did the install the same day. Great service.

Mark

By Mark | 8/11/2023

A lot of places treat you like a number, but Big O treats you like family.

Paula

By Paula | 12/31/2019

I came in without an appointment on a Sunday -- for oil change -- was in and out in less than an hour. Was able to use an in-store $20 off coupon.

Big Papi

By Big Papi | 8/9/2023

Rob and the other guy at the counter were great. I truly appreciate their help!!!

Cale

By Cale | 12/24/2019

Bills the man in new castle indiana

Ken H

By Ken H | 7/28/2023

They did a great job

Mark

By Mark | 12/23/2019

I came into the shop with what I thought was a tire that had picked up a nail; what it turned out to be was a cracked rim. They gave me all kinds of suggestions of what I could do to get back on the road, even a couple of contacts that may have a rim that would match my damaged one. What they didn't know is that I had pre-Christmas dinner with my daughter to attend coming up in the next couple days and without there guidance and support I wouldn't have made it. Usually when you hear the phrase 'Customer Loyalty' it refers to a repeat customer, but in this instance, it means a business that cares...

Brooke12

By Brooke12 | 7/24/2023

Oil change was too pricey

Morgan

By Morgan | 12/20/2019

Always awesome

Sara

By Sara | 7/20/2023

Great staff, easy to work with

Chester

By Chester | 12/15/2019

I appreciate the staff. Kind and quick turnaround service. Good prices.

Dar F

By Dar F | 7/15/2023

They patched my tire and I left. 1 hour later the tire was flat when I came out of a store near by. I made it to them and they fixed it right away making sure it would not go out again. They were very nice!

Jennie

By Jennie | 12/9/2019

Everyone is so helpful and nice

danieller

By danieller | 7/7/2023

We love Big O! Always friendly, helpful, and have fast service!

Newkirk

By Newkirk | 12/9/2019

It was great

Rita N

By Rita N | 7/1/2023

Everyone is very friendly and very knowledgeable.

David

By David | 11/26/2019

The counter guys were great,as always, The support they receive from the bay workers is great. Best shop in town.

Ron H

By Ron H | 6/27/2023

Called at last minute & they got us in within a half hour. The service was quick & we were on out way home.

Elles

By Elles | 11/12/2019

They asked if I had my struts replaced due to the mileage on my care and this happened a few months back. The front desk gentleman reviewed due to mileage they were recommending this. The initial gentleman who assisted me reminded him this already occurred and took look back at my history, I already had this done. When getting into my vehicle the stickers of my next tire rotation or oil change were not placed on my windshield.

Nettie Bo Betty

By Nettie Bo Betty | 6/15/2023

They were super busy but still managed to get me in.