By Claudia | 2/7/2020
Great customer service and timely service. Prices are great also
By Anonymous | 11/10/2023
GR8 service
By Ray | 2/5/2020
I always receive friendly professional courtesy all my work is done by big O tire and I would recommend them to family members and friends keep up the good work this is the New Castle Indiana store that I'm talking about
By Kathy from California | 10/3/2023
Very friendly and professional staff,timely service over all good job
By Richard | 2/4/2020
Have been there 3 times for service, always been pleased with the finally outcome of te service. I say final because the 1st service required several visits due to parts needing replacement on my 35 year old Fiero to get it aligned, not their fault. Went back fr tires for the Fiero, then again for 2 front tires on my mife's Vue. Intend to go back for the rear tires in 2 weeks, next pay.
By Jack B | 9/30/2023
The service was quick; the time it took to service my vehicle was reasonable, and the price quoted was exactly the price I paid. Also, the interactions were professional.
By Jose | 2/4/2020
Ty
By Anonymous | 9/25/2023
they always take care of me
By anonymous | 2/3/2020
Service was quick and courteous.
By Mark | 9/25/2023
They are always professional, and do quality work.
By Jennie | 1/31/2020
Excellent service.
By Jag | 9/22/2023
I appreciate the speed and “no fuss” way I could just get my brakes done.
By Kevin | 1/29/2020
I always get speedy , friendly service when I am there.
By A. Miller | 9/19/2023
I came in for an oil change, but the techs discovered a loose serpentine belt. Replacing that belt, unexpected as it was, changed the performance of the car. It was definitely a necessity and the price came in well below the national average. Very thankful.
By Lee Raymer | 1/22/2020
I come from Muncie all because of Caleb. He provides the best customer service, like I told him .... the service is so good I don't mind the wait. Caleb always provides me with the best experience even if it isn't making him any money. I'm so glad he is back .
By Tracy E | 9/13/2023
Helpful staff and fair prices
By Homer Paschall | 1/21/2020
Chris (Owner) and Michael were very helpful. They offered me a shuttle to my home. Employee's were top notch.
By Go Cubs Go | 9/13/2023
Always have and always will love Big O in New Castle!
By Scott | 1/14/2020
The CS staff always has the customer's best interest in mind. Michael has been especially great to deal with anytime I come in for service.
By Anonymous | 9/6/2023
Good customer service