Big O Tires

I recently had repair work done on my daughter's car, i really appreciated the courteous, professional service i received. Thank You.

Big O always meets my needs. I may pay a little more there, but the service and satisfaction I receive is worth it!!!

They replaced my tires and installed struts as requested.

Tire repair. Early morning, repaired quickly and quotes for a couple of other problems that I was aware of but did not have time for. I will call and schedule later. Very helpful to point that out and I was given a written quote and no pressure, more like friendly advice.

Friendly staff . Really helpful having Sunday hours

Rob was extremely helpful & not pushy when it came down to what we needed and staying in our price point.

Excellent job

Prompt service...friendly staff

We only come to big O tire. They are quick, reliable, and they always have the same Employees (which you hardly see anywhere these days) so it's nice to go in where som

Everything went well

Employees are awesome and always provide ex

They keep you in the loop during your whole visit. First they take your car in and diagnose the problem, then they come back to you and explain your problem in a way you can understand, and list what is needed to get you back on the road. No pressure, no sales gimmick, just what is needed to fix your problem.

Took my car into the shop early Tuesday morning for help in getting the hood to the car fully open.(it was stuck partly open) It was an urgent issue because I had to catch a flight and needed to leave New Castle no later than 8:30am. Mike expressed my situation to the staff and it became the focus. Mike assured me they could get me on the road. And, that is what happened! With time to spare they were able to do a oil change I use Big O Tire for a issues with my vehicles , the staff is great!

Rob solved all of my problems. I feel safer driving back and forth to work now.

Always great service!!! Very nice and polite employees.

I call everywhere in New Castle and nobody has availability except for Big O. At first I was very hesitant about taking my vehicle to this shop because I have heard horror stories, but now I am very thankful to be a customer of Big O Tires. They replaced all 4 of my tires quickly & cost effectively. I had my 3 year old that hadn’t napped yet with me & the guys upfront didn’t even bat an eye at his loud, curious self. After everything is done I get halfway home & my tire light comes on 😫 I call Big O back & they have me bring my vehicle back. At this point I’m frustrated. It’s pouring rain, I have groceries in my trunk, and my toddler has went straight demon mode. Once I get back to the shop I’m met by Jacob & Jeremy to check to see what’s going on. I was frustrated and afraid that my car was going to need more work. Turns out my tire light just needed reset, which is wonderful! A huge shoutout to Mitch for taking such good care of me on the front end, and also Jacob & Jeremy for still being super friendly after dealing with my spicy attitude. I will gladly recommend all of my friends & family to Big O Tires. THANK YOU MITCH, JACOB, AND JEREMY.

Everyone was extremely helpful and knowledgeable and the service was

We use this Big-O since we moved here 20 years ago. The service & people are some of the most professional people in their field.

Great tire store.

Was waited on quick needed rear tire repaired dropped off car was repaired quicker then I was thinking it would take. Excellent service happy with Mil discount