By anonymous | 2/15/2021
Amanda was professional and helpful!
By John D | 4/29/2024
Mitch was able to work my family’s suv in on a very busy Monday. Vehicle was done in an hour.
By anonymous | 2/1/2021
Professional service. Would recommend this location for all vehicle needs.
By Jason M | 4/29/2024
Easy in, easy out. Communication was good and often. I noticed the same treatment of all other customers.
By anonymous | 11/9/2020
The tire had to be ordered. Next day delivery and service on replacing tire. Efficient and everything was explained clearly. The technician helped me with filing my warranty papersCheryl Flaherty
By Jim J. | 4/13/2024
As always, Big O tire for the Win!!! My son continued to have a slow leak in new tires. I was worried it was something with the tires, instead it was a valve stem that needed replaced. Quick and easy.
By anonymous | 11/8/2020
At the New Castle Big O Tire, manager Bill always takes very good care of his customers. He is knowledgable and patiently explains details of your vehicle repairsI can trust his judgment.
By Bill J | 4/8/2024
Service and product and employees knowledge
By anonymous | 10/19/2020
Polite & Work done on time!
By Linda D | 4/8/2024
They are all So nice and so helpful. And prices are good
By anonymous | 9/4/2020
Great service done quickly at a fair price.
By Anonymous | 4/6/2024
Friendliness, quick
By anonymous | 8/24/2020
Very good! I trust Bill the manager to take care of my vehicles!
By Mark T | 3/29/2024
That when I bring my car in for service I know it’s in good hands.
By anonymous | 5/6/2020
It was really nice, the service was great, it took a while to finish but that was because they were busy
By Jenn | 3/27/2024
I had a concern with getting my vehicle looked at for a light warning that had come on. My normal repair shop could not get me in for another week. I did not feel safe waiting that long so I called big O and asked if I could drop my vehicle off for them to look at the next day. They were courteous when I dropped it off and actually got it in and fixed in the same evening! I was able to pay over the phone and pick my car up at my convenience. I was very pleased with everything!
By anonymous | 4/21/2020
The staff at the New Castle Big O Tire were fantastic. Matt was awesome!!
By Rs | 3/26/2024
Awesome service Jeremy is extremely knowledgeable at what he knows
By Keisha | 3/30/2020
Super friendly!!
By Mdt | 3/16/2024
I’ve never met a rude employee at Big ObTires. Always respectful to me explains everything to uou