By Linnessa | 9/6/2019
All the staff were helpful and professional. Shane and his team went above and beyond to help me fix my tire in just one day.
By Heather | 2/3/2020
I have never had a bad experience at Big O Tires in Mooresville. Your customer service team is excellent and the work is always as expected. Thank you
By Scott | 9/6/2019
They are always professional and go above and beyond. My car is always ready on tIme and usually before when they say it will be.
By Bruce | 2/3/2020
Thanks for all you help.
By Gary Farmer | 9/6/2019
Great group of Guys, I have been doing business there since they opened. Customer service is so much above and behind compared to other places.
By Wilbert | 2/3/2020
Shane does a great job
By Kevin | 9/6/2019
Shane and Jeremy took great care to make sure I was happy. I set up the sale via phone with Shane and Jeremy. My vehicle was at Community Ford and I needed tires so I called BigO. The guys not only sold me the tires, but picked up my car at Community Ford so it would be ready when I got home from work, I do appreciate there willingness to insure a customer is happy. We all look at overall cost, but do we really understand what we get when we buy according to cost only? Cost was a factor, but I knew if I had any problem later it would be taken care of. David Doyle has built a well oiled machine in Mooresville with great team members. Sometimes errors happen, but how they are handled is what makes the difference in the end of the transaction. I personally have never had an issue, but I know a couple people that have and they left satisfied with the overall outcome! Keep up the good work TEAM BigO!!!!!!!!! Glad you are here Mr. Doyle!! Oh not to mention how you give back to our community also!!
By Debbra | 2/3/2020
Service was excellent and quick
By Dave Esham | 9/6/2019
Your shop was under construction during my visit. I worked with Tom Duh who in my opinion is by far the best tech/advisor that I have worked with in my years of owning vehicles.
By David | 2/3/2020
Quick and friendly service, as usual...Thanks Tom!
By James | 9/6/2019
Ryan and others at the Mooresville store went out of the way to get my new Z06 Corvette back on the road when one of the wheels cracked from a chuckhole encounter. They also treated me fairly when I needed new tires and wanted the alignment adjusted to improve tire mileage. I'll be going back whenever I need new tires or wheels.
By Tami | 2/3/2020
Your shop was recommended to my by Hernan from Luxury Auto Depot to get an alignment after they did some repairs on it. Your price was better than another quote we received, I brought it in with no appointment. Your staff got in and aligned within 45 minutes. It was great.
By Brook | 9/6/2019
I've spent a good amount of time with the Gentlemen at the Mooresville location! The always make my children and myself feel comfortable! They love my baby and seeing her face! Couldn't ask for a better auto shop in our community!
By Kris | 2/3/2020
Very happy with work.
By Chris Iversen | 9/6/2019
Had a flat tire and it was fixed at no charge. I purchase all of our tires for the 4 cars I own and will purchase the next set for the '17 Malibu I brought in. Would have changed them Saturday but had a little more life on them and didn't have the time. Will set an appointment to replaced them in the next 60 days.
By Heather | 2/3/2020
It had been a rough day. I was in need of a replacement tire and your staff was energetic and helpful. After the phone call my mood was much better! The store is always clean and we are acknowledged immediately, even if the employee is with someone! Very happy with the professional service and product received. Thanks again!
By anonymous | 9/6/2019
I've been using Bigo for about 10 years now have always been told the truth when I bring my veichel to there shop they an't just out there to get your money they are very truffle. Would recommend using them
By Gigi | 1/30/2020
Tom takes great care of us. We always feel like they are pleased to see us return. Thank you!!
By Ruth Fletcher | 9/6/2019
WOW... this Big O is superior in ALL ways. As new widow, having reliable and honest service is so appreciated. Need a ride home...you got it, need a ride back to pick up your vehicle... you got it. Any issues with the repair , which is rare, they back up their work and it gets fixed... So to all you guys and gals at Mooresville BIG O.. Thanks a million. I feel secure with my vehicle in your care.
By Michael | 1/30/2020
Great service

