By Outdoor Solutions, Inc. Phil | 10/21/2019
The staff at Big O are friendly and accurate in what they do. Shane and Tom are awesome!
By DiannaJ | 2/26/2021
Told me how long wait time was I left and came back
By Dawn | 10/21/2019
Great guys at a great business. I really appreciate the good service and also the free tire fixes.
By Quinn | 2/25/2021
Sales associate Amy Amaya was fabulous. Work was professional and prompt. Pricing was good.
By Sabrina | 10/19/2019
All persons in the office were very outgoing and polite. Enjoyed the visit.
By Rick | 2/24/2021
They call if the notice something and keep me updated
By Linda | 10/18/2019
The service is great and the staff is fantastic.
By Nikki | 2/24/2021
The tech Tom was extremely professional. He called to give me updates on my car and explained everything that needed fixed. They had my car done within the day and now it runs like new again.
By Bruce Richardson | 10/17/2019
great place to get auto service!
By Clayton | 2/24/2021
I was highly satisfied with my experience. The work was done clean and very fast. I was in and out. Very efficient
By Mark Snodgrass | 10/17/2019
We live in an age where customer service is second and profits come first. Not at Big O in Mooresville!!!! These folks understand and live true customer service and it is reflected in their work. Even when there are small issues they will go out of their way to ensure you are completely satisfied. After my last service I encountered a small point of concern and they immediately went to work to ensure I was 100% satisfied. No discussion, no argument, but truly wanted to make certain that I was happy. Shane contacted me after he was alerted of my concern, found a solution and then followed up with me after simply to make certain that I was completely satisfied. This is a rare trait and should be rewarded. I would highly recommend this group of professionals for any of your needs!
By Doug H | 2/24/2021
We've always been very happy with this shop. The manager takes a personal interest in making sure we're satisfied with our service, and I've never felt like we're being taken advantage of.
By Steve | 10/17/2019
I came in for alignment and balancing of tires purchased in-store. Staff very approachable.
By Kristina Ford | 2/23/2021
I was greeted with a smile… Everyone is very pleasant to talk to, I was told a time that it would take to get my vehicle taken care of and it was done earlier than quoted. I am very pleased with my experience at this Big O Tire
By David | 10/16/2019
Easy in and out.
By RachelS | 2/23/2021
General Manager Shane was very pleasant and helpful, as was the associate who called to confirm my appointment.
By David | 10/15/2019
Oil Change part of Big O is excellent.
By Gary R | 2/23/2021
Tom Duh provided another exceptional service, along with Amy and the rest of Shane's team there in Mooresville. He is friendly, gives great advice, and knows his cars. Been going to Mooresville Big O for 16 years. Always do right by us.
By Ruth Fletcher | 10/14/2019
Having some issues with my previous alignment, Big O was very willing to check the problem and took care of it as well as a tire losing pressure repair. NO cost!! Thank you you are the greatest.
By Steve Woudenberg | 2/23/2021
They were extremely helpful

