By David | 9/6/2019
The guys at the Plainfield and Mooresville store always do a great job and especially recently with some tire issues handled everything wonderfully. Thanks so much.
By anonymous | 9/6/2019
This is a awesome store the manager is great and knows his stuff
By anonymous | 9/6/2019
Shane and the guys have always treated me fair. Took a little longer to get installed but I'm usually in a hurry so I guess I'm impatient.
By anonymous | 9/6/2019
Tom Duh always reassures his customers, and follows through. Service was very sarisfactory.
By Wayne | 9/6/2019
Originally was told over $100 for an oil change, he discounted $15 but... Over $100 for an oil change? I may have to go back to changing my own oil.
By Robert | 9/6/2019
Cole & Tom were very professional, explained our options, listened to our questions - Thanks
By anonymous | 9/6/2019
I always take my vehicle's to this store! I've recommended my friends and relatives to use their services, as well. Great bunch of folks! Great customer service!
By anonymous | 9/6/2019
Got oil change and valve stem repair on a tire and tire rotation.
By Rich | 9/6/2019
Everyone is always very professional. Especially appreciate the politeness all the employees practice. Not always a given at all businesses in today's world. Keep up the good work!
By anonymous | 9/6/2019
U get all my work done at Big O. They treat me good.
By Mike Bennett | 9/6/2019
There was a screw up with oil used in my car, however after I complained, the right oil was put in, no charge. I was satisfied with that
By anonymous | 9/6/2019
They always do what I ask. Look for thickness of my breaks, etc.
By Craig | 9/6/2019
Maybe more staffing is needed for a Saturday. They did the very best they could with it being a rainy day, but the alignment took longer than anticipated.
By Kevin | 9/6/2019
Shane and Jeremy took great care to make sure I was happy. I set up the sale via phone with Shane and Jeremy. My vehicle was at Community Ford and I needed tires so I called BigO. The guys not only sold me the tires, but picked up my car at Community Ford so it would be ready when I got home from work, I do appreciate there willingness to insure a customer is happy. We all look at overall cost, but do we really understand what we get when we buy according to cost only? Cost was a factor, but I knew if I had any problem later it would be taken care of. David Doyle has built a well oiled machine in Mooresville with great team members. Sometimes errors happen, but how they are handled is what makes the difference in the end of the transaction. I personally have never had an issue, but I know a couple people that have and they left satisfied with the overall outcome! Keep up the good work TEAM BigO!!!!!!!!! Glad you are here Mr. Doyle!! Oh not to mention how you give back to our community also!!
By Sandy Brough | 9/6/2019
Jeremy was highly experienced and very informative. The wait time was less than I expected.i felt comfortable and relaxed, and certain the work was being done by professionals
By Dave Esham | 9/6/2019
Your shop was under construction during my visit. I worked with Tom Duh who in my opinion is by far the best tech/advisor that I have worked with in my years of owning vehicles.
By Clements & Pate Farm | 9/6/2019
Good service
By James | 9/6/2019
Ryan and others at the Mooresville store went out of the way to get my new Z06 Corvette back on the road when one of the wheels cracked from a chuckhole encounter. They also treated me fairly when I needed new tires and wanted the alignment adjusted to improve tire mileage. I'll be going back whenever I need new tires or wheels.
By diana | 9/6/2019
great service
By Brook | 9/6/2019
I've spent a good amount of time with the Gentlemen at the Mooresville location! The always make my children and myself feel comfortable! They love my baby and seeing her face! Couldn't ask for a better auto shop in our community!

