Big O Tires

Rick was very helpful, quick service

I use Big O for all my services and they do a very good job.

The only problem I have is the long wait time and it's hard to get my truck in to get the tires rotated or any tire repair done without waiting 2 hours. they'll always done me right and treated me good there but they just need a bigger place and more employees to better service the customers

The best place to go for tires, alignment and even small things like flat repairs.

My interior trunk light was out, ordered and installed new bulb, did not fix problem, checked fuses, all were fine. I was told it might be in the wiring. Charged me for bulb even though it did not fix the problem. Can someone else check the wiring at Big-O?

All of my experiences have been wonderful at the Big O Tires, here in Mooresville.

The staff are friendly and efficient.

I have used Big O for several years and have always received great customer care.

I was assigned to do a one year job in Martinsville, Indiana at new IPL Eagle Valley facility. I had four vehicles we took to Big O Tires for all maintenance items. We were able to drop our vehicles off and come back later to pick them up as we were pressed for time. Crews very helpful and knowledgeable. Thank you Big O Tire crew for everything while we were in area.

I'm very please with the service I receive from Big O's of Mooresville, IN.

The guys over on the tire side, Shane, Tom, Nick are great. The guy on the oil change side not so great. There needs to be another person at the counter especially during peak times, early morning, mid-later afternoon. He can't process customers very fast. But I understand. .

great job as always.long time customer my only tire an other auto nees store

If a mechanic uses an impact to install lug nuts and the torque wrench "clicks" immediately, there is a good chance those nuts are over-tightened. Not all of us have access to impact wrenches, especially when we are on the side of the road changing a tire. I'll be back, but I will most likely continue loosening and re-torquing my lug nuts after service.

TPMS system needed service Replaced 3 of 4 sensors. Team did a great Job!!

The oil change took 1 hour and 20 minutes. I asked for my brake fluid to be checked when I checked my car for an oil change. I know that this is out of normal parameters for an oil change, but I was told that this would be done. When I picked up my car I asked about the brake fluid level and the technicians didn't know anything about it, but did check it (upon my request) before I left their lot. Communication needs to be better because I now am wondering if the other levels of fluids in my car were checked.

Tom is great take all of my cars there to get my work done.

Had a 6 hour wait for a new tire to be put on my car. When I did get it done they did not clear the low tire light that had appeared, so I had to go back.

This shop in my mind is by far the best I have ever been in .

Would be a better experience if they didn't try and sell stuff that didn't need replaced. Went in for brake pads, was told I needed brake pads, rotors, and a ball joint. I had the rotors checked and was told they would last another year or so. 350 more dollars for something that doesn't need replaced yet is a lot. But, my brakes are working like they should now(without the new rotors) and customer service was pretty good. Just don't try and sell more than what is needed.

They are always friendly and reasonably priced. I won't take my vehicle any where else.