Big O Tires

The staff are friendly and efficient.

Oil change & rotation - good value and personable service

I was assigned to do a one year job in Martinsville, Indiana at new IPL Eagle Valley facility. I had four vehicles we took to Big O Tires for all maintenance items. We were able to drop our vehicles off and come back later to pick them up as we were pressed for time. Crews very helpful and knowledgeable. Thank you Big O Tire crew for everything while we were in area.

I use Big O for all my automotive needs and maintenance

The guys over on the tire side, Shane, Tom, Nick are great. The guy on the oil change side not so great. There needs to be another person at the counter especially during peak times, early morning, mid-later afternoon. He can't process customers very fast. But I understand. .

All around excellent service and my jeep runs better than ever.

If a mechanic uses an impact to install lug nuts and the torque wrench "clicks" immediately, there is a good chance those nuts are over-tightened. Not all of us have access to impact wrenches, especially when we are on the side of the road changing a tire. I'll be back, but I will most likely continue loosening and re-torquing my lug nuts after service.

Great people to deal with. Everything was on time as scheduled.

The oil change took 1 hour and 20 minutes. I asked for my brake fluid to be checked when I checked my car for an oil change. I know that this is out of normal parameters for an oil change, but I was told that this would be done. When I picked up my car I asked about the brake fluid level and the technicians didn't know anything about it, but did check it (upon my request) before I left their lot. Communication needs to be better because I now am wondering if the other levels of fluids in my car were checked.

Shane, Tom and Jeremy have always been outstanding with me!

Had a 6 hour wait for a new tire to be put on my car. When I did get it done they did not clear the low tire light that had appeared, so I had to go back.

Great service and nice people to work with. Thanks Shane

Would be a better experience if they didn't try and sell stuff that didn't need replaced. Went in for brake pads, was told I needed brake pads, rotors, and a ball joint. I had the rotors checked and was told they would last another year or so. 350 more dollars for something that doesn't need replaced yet is a lot. But, my brakes are working like they should now(without the new rotors) and customer service was pretty good. Just don't try and sell more than what is needed.

Fair pricing, good service staff, clean store and waiting area.

Arranged tires in advance. I was the second person in the door at 0730. Replaced 4tires with alignment. Vehicle was completed at 0952. That is 1hr 20mins faster for exact same service I had in June on another vehicle. Time at store is only complaint

Felt like i was. At Home in the Tire Shop

I have shopped as this store since it opened. Shane has given excellent service. He has corrected any issue I have had. Issues are rare, but when they do occur, they are handled to my satisfaction,

The Tires can only be compared by the employees, outstanding.

Thank you all for your honest opinion. Our car needed a big engine repair and when we asked abut our options we really appreciated their honesty. We have been using Big O Mooresville indiana. severa years and they have always been great. Wonderful friendly crew,. Thanks you

We can always depend on quality work and reliable service!!!