By Meredith | 9/6/2019
My wiper blade got replaced, and I would not have known there was an issue if I.had not visited Big O
By Linda | 9/6/2019
I rate cleanliness by the restroom. it really was clean!! I knew that I would have a wait because I needed a tire plugged and that is a free service and I totally get that verses someone buying tires or other services. It was a long wait but I planned for it and was appreciative for the service and the recommendations given to me, and an air conditioned place to sit. I appreciate that I'm not pressured into buying a service or items like other places. I often tell others about the great service and attitudes of the employees. Only wish you were open a little later in the evening weekdays, but from your worker's standpoint, I'm glad you close so that they have family time in the evening. -Thanks and blessings!
By Mark | 9/6/2019
It did not indicate above but I assume that 5 is the best of the best. That is what they are.
By anonymous | 9/6/2019
It's great to do business with a those that show genuine concern for the customer. As more and more business show us that they are only interested in getting as much money out of my pocket as possible, I feel that I get great value and service from this group. I will keep coming back.
By Alisha | 9/6/2019
The guys at Big O were great, they repaired my tire and had me off an running again in no time!
By Golden R. Adams | 9/6/2019
I liked their work and getting me out quicker than I thought they would they were very courteous the only thing I didn't like they don't carry motorcraft oil and that is the only motor oil that's ever been put in my car until they put Vavoline in it.
By Mike | 9/6/2019
Big O in Mooresville keeps my 2003 on the road for a price I can live with. Great staff and mechanics.
By Greg | 9/6/2019
Went in to get a flat fixed. Had the spare (donut) on. When I went to pick my car up the spare (donut) & jack were all put back in the storage compartment properly instead of just thrown in the trunk. I didn't expect this at all since I was the one who just threw all of that stuff in the trunk to begin with. Outstanding customer service. Thanks
By Pam | 9/6/2019
I am glad to know Big O Tires is there for me when I need them. People were all very nice.
By Rick Richey | 9/6/2019
Tom Duh was extremely friendly, personable, and knowledgeable. He knew exactly what my problem was by just describing a couple symptoms. The dealer couldn't do that! I have now started bringing all my vehicles to Big O for service and tire needs. Thank you Tom Duh
By Lori | 9/6/2019
It's certainly nice to be treated with respect. Wish they weren't always busy, yet reasonable turn around time & price. Recommended to all.
By Stacey | 9/6/2019
Not really sure store cleanliness needs a rating! It's a service shop, and it's winter here! I come to Big O for all of my service needs outside of my vehicle's warrantied items. The place is always busy, but customer service is never lacking. I trust you guys with my vehicle and my safety. Thank you for all that you do!
By Chris | 9/6/2019
Excellent customer service. The manager, I think is name is Shane is very good, calm, and speaks professionally to customers and employees.
By Teresa Mason | 9/6/2019
Because of the kindness at this establishment due to Shane and Nick they saved my job and put me back on the road in a very safe vehicle. I wish that I could rate each person separately and I would go 10 * Infinity for both of these gentlemen thank you very very much. Due to their actions they have made me a lifetime customer and I will send everybody I know to this location. Amazed and in shock at their customer service, beautiful people!!!!!! You are awesome!!!
By Gil | 9/6/2019
I always go here for my service needs. They always are professional, helpful, knowledge and reasonably priced. Match all competition coupons also!
By Justin | 9/6/2019
Tom (Loh ?) has always taken care of me when I need something.... he's extremely professional and knowledgeable. I've been going top the Mooresville location for many years and Tom has been my go-to guy for information and assistance on all my tire needs. He's a great asset to your organization and I highly recommend him to all my friends when they need tire service.
By Charles | 9/6/2019
These people are good people, very helpful and knowledgeable about what they do. The best price and service you can find. Thanks
By anonymous | 9/6/2019
As usual, Shane has achieved my expectations and delivered a great product.I had a new exhaust put on my truck and it looks, sounds, and performs great.Always a great experience and fantastic service at Big O in Mooresville.I bring everything there for service.They make you feel like family.Good people.
By Cory | 9/6/2019
The guys took great care of me and my tire. When it came to the bill they told me not to worry about it. Awesome place
By Sam | 9/6/2019
I don't participate in social media and I seldom offer my comments when asked to do so. However, when a business such as BigOTires turns a catch phrase, "We will earn your business"� into a reality, I am compelled to offer my opinion. If you own a vehicle, irregardless as to it's name brand, one thing is for certain, there will come a time when you will need either routine service or, a dreaded repair. Even God's creations break down, from time to time therefore, so will your man made vehicle. The trick is to have a dependable, honest and fair, automotive repair service, ready to meet those needs. There are but a few things in life that can be as stressful as, looking for an honest automotive repair business, when you need your vehicle repaired, "NOW."� I am a loyal customer of BigOTires, because they have earned my business, every time my dependable vehicle, has stopped, being dependable. My business today, is just as important to BigOTires, as it was the first time I entered through the front door as a new customer, some fifteen years, now past. The next time you need routine service or, your dependable vehicle won't start or, there is a strange noise every time you make a left turn or, when you brake suddenly your car will make a right turn, on it's own accord, give BigOTire, a chance to earn your business. Ask for my service advisor, Shane. Tell him Sam sent you.

