Big O Tires

N/C

I was very pleased with my last trip. My car would not accelerate and I almost did not make it to the store. The gentleman that helped me was great. They thought that they would not be able to get my car done until the next day but they were able to get my car done that same afternoon. I was very grateful and happy. I was also happy that the gentleman that waited on me LISTENED to my concerns. I told him that I thought it was the belt. He asked for all the problems that I had and wrote them all down. Thanks for your help.

Family treated

Shan is a great Manager at that store. I been going to that store for years. Only because of the people everyone is very nice and they don't makeup things that is wrong with your car.

Very professional

The staff at the Mooresville store go out of their way to earn your business. Just had a new set of tires added to the family van...great price and relatively quick. I appreciate that they brought some potential repair/service matters to my attention without pressuring me to have the work done immediately. Instead, they let me know how soon I should have the repair and services done...was nice since I had just spent $ on a set of tires.

Overall great.

I have never had better service in my life. My tires are rotated my oil is changed my service was fast. I also would like to say that the owner of the store is a sexy beast.

very considerate

I have all the confidence in the world that my vehicle is going to fixed correctly the first time and there is never unneeded repairs made. The staff is amazing. I've known both Shane and Ryan for almost 2 decades. Would never take my car anywhere else. They always ask how my family is doing, which is awesome because I know they are both so busy! Thank you for always being honest with me and keeping my car safe for my grandbabies!

Great service

Shane is always the best to work with.My wife came in with an issue with her front tire and he explained the issue to her and personally checked the tire out himself.He gave us multiple options and we left feeling like we got great service and a good deal on the front two tires we replaced.

Well done

I have been going to Big O in Mooresville for about 20 years. I've always received honest and excellent service. I am greeted by most of the employees by my first name, which is so welcoming. I can't imagine ever taking my vehicles anywhere else for service. Great group of employees!

all A-OK

I always appreciate your Service Manager Tom ' friendly, respectful, and professional attitude to both your staff and myself. All of the service work on my car has been promptly completed to my satisfaction, Additional recommendations were offered for my consideration.

Good service!

I was experiencing some serious mechanical issues with my car. From past experiences with Service Manager Tom Duh, I knew they would be properly addressed at a reasonable price. He researched my issues and resolved them (they were definitely NOT routine), ensuring I will enjoy many more miles of safe driving with my current vehicle.

Quick service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Got an alignment last week. Service was quick! Even got a tire rotation included. I have used these guys for years and have always gotten good deals from them for all my service needs. Not just tires but also mechanical work!