Big O Tires

I had some major work done on our CRV and Shane explained everything down to a T, what they were going to do and what it was going to cost. They had it done in a day and BELOW the original cost.

Tom is great to work with. He's a nice man that knows his job very well.

To Mr. Doyle, Shane, Tom, and Team of Big O Tires of Mooresville, Indiana I want to take this time to thank you for your time, expertise, and returning confidence. This team is an award winning team. Had recently returned again to have work done on a 2005 Town and Country. There were numerous projects/repairs that had been completed, for this vehicle to continue running smoothly. At times I needed to return for adjustments, or warranty work. At one point I felt discouraged that this work would not be satisfactory. The team always worked with me again trying new things, replacing parts, and letting me go on test drives to see if these adjustments helped. Recently I had to drop off the Town and Country again. This time both Shane and Tom as before listened to my concerns, addressed ways to diagnose, fix, repair, and get this vehicle back on the road again. My family was offered a rental vehicle while these issues with our family van were addressed.I was able to continue on with family, work, and life's activities with no interruptions. The Store Manager: Shane arranged for everything, when to drop our vehicle off to be serviced, ordered the rental vehicle, dropped me off to pick the vehicle up, and after leaving with the rental kept me up to date on the repair process. Even with not always being at the office, Shane kept in contact with me and had Tom fill me in on what was happening when he was not available. After all this I was contacted the next day and was informed my vehicle had been finished and was ready for pick up. I was glad to hear from Tom, that I would be pleased, on how the vehicle drove. I informed Tom I would be in the next morning to drop off the rental and pick up the Town and Country. that next morning I was greeted, and was told about the repairs. I was impressed, and felt relieved that the vehicle was repaired. After getting into the drivers seat and driving down the block I could feel the difference. Tom was right I would be pleased. My family is happy with these results. Based on this experience I will recommend Big O Tires of Mooresville to: Family, friends, and co-workers. Again, Thank you Sincerely, Brennan/McDorman Family

Great job as always

I am always happy to go to the Mooresville Big O shop! I appreciate the friendliness of the front office staff and the hard work of the technicians in the back bays. I'll be back for more service in a little while, as I need to get my car ready for the warmer weather.

Dave, it has been said many times that great service starts at the top. I think that is true and because of that I would like to congratulate you Dave on a job well done Sir! Your place really is great

I marked 5 on the above assuming that 5 was the best. It does not say that. I always enjoy my visits to Big O. With a team of Shane, Tom, and Nick, you can't miss.

Always Great

Each time I come to Big O tired, they have been professional & courteous. They explain what they're going to do, how much time it will take & gives the best price possible! The manager runs this store like a well oiled machine.

I was treated very fairly and quickly by Shane he has always done a great job for me when I stop by for service

I've taken all of my vehicles to Big O for several years. The staff at both the Oil change facility and automotive repair have always been professional, courteous and helpful. I know when I need something fixed or just have a question about one of vehicles, I can trust the information that I receive from them. I wish there were more businesses that treated their customers like Big O.

Car show was spectacular!! I had 2 cars serviced and lunch/complimentary was great -I even went to grab a buddy and came back for the awards-thanks guys!!

!!!

Had quick and good answers.

;)

Excellent service. Respected my time and offered to drive me home if I didn't want to wait. I was impressed with overall experience.

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great service as always

Excellent Service

Quick and painless as usual.