Big O Tires

I have been here several times for tire repair (I have a knack for finding nails and screws in the roadway) and they have always got my car fixed promptly. This most recent time, the screw was in the sidewall so the tire needed to be replaced. They gave me a list of options and the approximate price and time needed to shop around their other franchises if I wanted something that was not in stock. I made my choice and had the car back on the road within an hour.

I am always treated well by the staff of Big O Tires. They have great expertise, are quick and efficient, and cost is reasonable.

Big O always makes sure we are getting what our vehicles needs at the best price and always stands behind their products and services 100%. I like that they know their customers and provide the "small town" customer service.

I always deal with Tom and Cole. They are both always on top of what's going on and you can tell they truly car about my vehicle and service. Will recommend them to any and every one.

I had several questions and they were all answered and I was very grateful since I know very little about tire maintenance. I always relied on my husband for everything pertaining to our car and now it's on me, since his recent death. I look to folks who I can trust. I felt at peace when I left the store.

Great. Once again, thanks Shane!

With so many choices, when it comes to automotive repair, how do we know that we have chosen the best? Sure, prices are always a consideration however, if a business is willing to lower their prices to get your business, what else are they willing to do? I'm alway skeptical when a business offers to meet a competitors pricing. Doesn't that usually mean if I didn't ask that I would have been charged a higher price? I am a loyal customer of Big O Tires because I can trust that I am always being charged a fair and competitive price. More importantly, I can trust my automotive needs are met with quality parts and my automotive concerns are diagnosed correctly, the first time. There is a reason Big O Tires Mooresville has more than fifty mechanics working on a daily basis. Sure, if you call enough people, you will find someone to do your automotive repairs cheaper however, can you trust them to do it right the first time and to stand behind their work? Sometimes, cheaper can end up being more costly in the long run. I like consistency, honesty, dependability and trustworthiness and if the need arises, I don't mind paying a little more. If the need arises, please go to Big O Tires Mooresville and ask for my service advisor "Shane."� Tell him Sam recommended him.

Great group of people. They were all very helpful!

I had another great experience. Shane, he was polite and very knowledgeable. He knew who I was before I even had to tell him my name. I plan to bring all my vehicles to the Mooresville location.

WE were just there for a routine oil change. Your employees did well for being so swamped right after Christmas...

We have been taking our vehicles to Big O in Mooresville for many years now. They always get us in promptly and let us know ahead of time what the cost will be. It's great to have someone that you can trust when it comes to your car's performance. Many thanks!

Great service

Got new tires last week, Great product and service

Bought a couple tires, personnel was friendly service was fast.

Always excellent customer and work I will always return

Service was great But what's up about the free alignment offer! I bought two new tires for my granddaughters car and had to pay for the alignment Offering a free alignment after I paid for one sounds a little misleading But as I said earlier service and your associates were great

Shane is always motivated and kind. Excellent customer service.

The service was outstanding. They turned a stressful experience (flat tire on 465) into a quick resolution. I showed up 45 minutes before closing and was welcomed with no resentment for possibly having to stay past closing. I will be back for other services.

I went in for a simple balance and rotation of my tires I purchased from BigO, there was an accident in the parking lot which blocked traffic and delayed service time. Shane Harris, manager and his crew were still very professional and as expedient as the situation would allow. Great service as always!

Best tire purchasing experience I've ever had.