By Sam | 9/6/2019
I don't participate in social media and I seldom offer my comments when asked to do so. However, when a business such as BigOTires turns a catch phrase, "We will earn your business"� into a reality, I am compelled to offer my opinion. If you own a vehicle, irregardless as to it's name brand, one thing is for certain, there will come a time when you will need either routine service or, a dreaded repair. Even God's creations break down, from time to time therefore, so will your man made vehicle. The trick is to have a dependable, honest and fair, automotive repair service, ready to meet those needs. There are but a few things in life that can be as stressful as, looking for an honest automotive repair business, when you need your vehicle repaired, "NOW."� I am a loyal customer of BigOTires, because they have earned my business, every time my dependable vehicle, has stopped, being dependable. My business today, is just as important to BigOTires, as it was the first time I entered through the front door as a new customer, some fifteen years, now past. The next time you need routine service or, your dependable vehicle won't start or, there is a strange noise every time you make a left turn or, when you brake suddenly your car will make a right turn, on it's own accord, give BigOTire, a chance to earn your business. Ask for my service advisor, Shane. Tell him Sam sent you.
By Joe | 1/15/2020
I don't like it when I have to take my car to the shop but when it happens I'm glad to have Big-O Tires as my option for the repairs.
By Kevin and Laura Bridgewater | 9/6/2019
Bob was picking up a car at St Barnabas to be serviced...I asked him if he thought BOT could possibly check out my son's Jeep. You see O'Brien Jeep had the vehicle for 5 days and couldn't figure out what was wrong with it. Bob talked to Shane and Shane said to bring it in, he wouldn't promise anything but would try. We drove the car down on Tuesday and picked it up on Friday AND BOT did find and correct the problem. Our family will now have our cars serviced at BOT. Thanks to all who took their time.
By Kelly | 1/15/2020
You all always take such good care of me and always tell me anything else I may need to do with my car, I appreciate that so much.
By Linda | 9/6/2019
I rate cleanliness by the restroom. it really was clean!! I knew that I would have a wait because I needed a tire plugged and that is a free service and I totally get that verses someone buying tires or other services. It was a long wait but I planned for it and was appreciative for the service and the recommendations given to me, and an air conditioned place to sit. I appreciate that I'm not pressured into buying a service or items like other places. I often tell others about the great service and attitudes of the employees. Only wish you were open a little later in the evening weekdays, but from your worker's standpoint, I'm glad you close so that they have family time in the evening. -Thanks and blessings!
By Jason | 1/15/2020
Thanks to these guys for sure-I appreciate the hospitality & reasonable price...1/2 the competition on alignment...I plan on bringing more(2 more) as I have 8 vehicles and trailers insured monthly-tires are important!
By anonymous | 9/6/2019
It's great to do business with a those that show genuine concern for the customer. As more and more business show us that they are only interested in getting as much money out of my pocket as possible, I feel that I get great value and service from this group. I will keep coming back.
By Doug | 1/15/2020
The same great service I always get from the team at Mooresville.
By Golden R. Adams | 9/6/2019
I liked their work and getting me out quicker than I thought they would they were very courteous the only thing I didn't like they don't carry motorcraft oil and that is the only motor oil that's ever been put in my car until they put Vavoline in it.
By Dan | 1/14/2020
Tom did a great job helping me find a solution within my budget.
By Greg | 9/6/2019
Went in to get a flat fixed. Had the spare (donut) on. When I went to pick my car up the spare (donut) & jack were all put back in the storage compartment properly instead of just thrown in the trunk. I didn't expect this at all since I was the one who just threw all of that stuff in the trunk to begin with. Outstanding customer service. Thanks
By Christopher | 1/14/2020
Excellent quick and efficient!
By Armando | 9/6/2019
My "go to" for any automotive needs!! Long time customer. Shane and his staff go the extra mile on everything!! Have referred many of my friends to this store and none have been disappointed!! That is saying quite a bit!!!
By Tammy | 1/14/2020
Great team! Great service!!
By Mitchell | 9/6/2019
Tom went above and beyond, Customer service and knowledge of product are excellent. Know going in they are a very busy location and it can lead to long wait times, Best to drop vehicle off.
By Kaitlin | 1/14/2020
We love Tom! He always goes above and beyond!
By anonymous | 9/6/2019
I have always been impressed with the level of customer service at the store. Everyone is so nice and they listen to what you have to say. They worked very efficiently getting me out of the oil change line. I trust them with my car now and in the future.
By Jenny | 1/14/2020
Been using them for decades. Very communicative and trustworthy.
By anonymous | 9/6/2019
I've used Big O in Mooresville for many years and always have a good experience! They are professional and knowledgeable whether it is tires or general auto service. They most recently helped me with an old trailer removing rusted lugs and installing wheels I brought in.
By Craig | 1/14/2020
I had ask for Goodyear tires.. I had bought tires several years back and Shane had sold me on the Big O brand and Tom did as well.. I did my typical review reading and after 500 miles already seems like they will be just fine

