By William Hunt | 3/11/2020
Will return very friendly to all customers
By Anonymous | 6/16/2021
Appreciate the staff. Not certain if the employees name, I think Rick, but he went above and beyond to ensure the service was impeccable.
By Jim | 3/11/2020
Keep up the good work.
By Ms. Polk | 6/15/2021
Mike was great as usual! There was another gentleman that assisted me as well that was very helpful. I had additional questions about my brakes and alignment that were answered. In a simple and easy to understand manner. Love Big O! Thanks for being a trustworthy business each time I visit.
By anonymous | 3/11/2020
They checked the car. Gave me estimate of all that needed to be donr. Time estimate and ride home and back
By Steve B | 6/15/2021
I was leaving the next day for a vacation and had an issue with my battery. Big O handled and took care of me in spite of them being very busy.
By Buck | 3/10/2020
The New Albany, IN store is the best. Always courteous. It's the only tire store my wife will go into. She never feels that she is going to get a hard sell or sold something she doesn't need. Very respectful employees at this store.
By Jaden R | 6/15/2021
The team is friendly, efficient, and trustworthy on work completed.
By Paul | 3/10/2020
Great service
By Angela N | 6/14/2021
People were polite and friendly
By Megan | 3/7/2020
Awesome service. We take all of our vehicles there,
By Shaun L | 6/12/2021
We received exactly what we needed, timely, done correctly and friendly. We believe the personnel are experienced and knowledgable. They did not try to sell us a bunch of stuff we did not need, like the other tire stores (ken towery) by telling us things were bad that were not.
By Karmann Jewrell | 3/7/2020
As always, the New Albany Big O team exceeded my expectations! It doesn't matter if you need a "free" tire rotation or you are paying big bucks for more serious issues, the customers are all treated the same and given the same excellent service. I recommend this particular Big O to everyone. It is the best!!!
By Anonymous | 6/12/2021
Danny took great care of me. My car was pulled in on time based on my appointment. My services were completed in an ample amount of time and I told about my services checked out and on my way in no time.
By anonymous | 3/7/2020
They diagnosed the car along with rotating the tires and balancing. Since we are covered with a warranty up until the car has 125,000 miles, we took it to Montgomery Chevy to have it fixed with us paying the $100 deductible. My husband changes our oil every 3500 miles. We did that with our previous auto Jeep Grand Cherokee and our son still drives that car.
By PC | 6/12/2021
They were professional, and honest
By Lea Ann Phillips | 3/6/2020
I have used big o many times. On this visit I needed tires. I went online and requested an apt. I was contacted almost immediately by Michael. We discussed options for tires. I was running late and called and they still honored my apt. I was greeted by Mike we decided on a tire. They called when they were done. When I checked out it was easy and fast. I dont recall name of guy at counter but he was kind and courteous to me and my husband. I will continue to come back.
By Phyllis a | 6/9/2021
Got me in on appointment time. Accurate estimate of service time. Friendly and professional
By Mark | 3/6/2020
Don is the most professional and trusted man to ever grace a store. This store has great staff but Don sets the gold standard. We have been customer's of this place for nearly two decades.
By Al T. | 6/9/2021
Very helpful and honest with my issue! Gave me all of the possibilities available for my situation.