By Stacy | 3/25/2020
Very friendly and helpful. The store was very clean. They fix the flat tire quickly and only charge $20
By Anonymous | 6/19/2021
Good people and good service
By Melinda Moore | 3/23/2020
I live in Louisville and I always travel to the New Albany store because it's always clean and the staff are very friendly and the service is always within accurate time.
By Charles W. | 6/19/2021
The staff is very friendly and helpful. They do not try to get you to get something you do not need done.
By Dawn | 3/20/2020
Everyone was so friendly and service was very quick. I know I could go to the dealership for everything but when it comes to tires, whether it be purchase or repair, I always come to Big O.
By Katrina J | 6/19/2021
The men at my new Albany location are professional and polite and friendly. They are capable and I have complete confidence in them.
By Anita | 3/18/2020
I love this particular Big O. I do not know if they are all like Mike and his crew there, but they always do a great job, they are honest and I trust them and that is a huge point in the car repair industry.
By DH | 6/18/2021
Be going there for many of years will not go anywhere else
By Edel | 3/15/2020
Once again a light came on my dashboarg and i once again stopped and asked the guys at BigO this time it was nothing a sensor issue they didnt charge me and i was once again on my way, minus one instrument warning ligh! You can count on Big O to do right by the customer!
By Tammy L | 6/18/2021
I have always used this location. I feel as a women they treat me as they would treat their own family members. I have always received the best service. The people are so helpful, polite and friendly. This location is the best!!
By Ronald | 3/13/2020
As always, friendly service..Like family
By Carlos Perez | 6/18/2021
Don King is awesome, treats you as a friend. The rest of the crew are very professional as well. Great service every time.
By Deborah Squier | 3/13/2020
Review page before didn't say if ones are fives were the highest I put 5S because I feel like they are the best. Didn't see Tom or big Don but Matt took care of everything for me. Big O on State Street in NA I great! Never a problem, always good products & good service!
By David Mc. | 6/18/2021
This has been my location for several years. I always have great customer service and feel appreciated for my business. Matt shows concern for each customer.
By Melissa | 3/12/2020
I've greatly appreciated the thorough, efficient, and thoughtful service each time I've brought my vehicle here. Thank you so much!
By Mark F. | 6/17/2021
The associate that helped me (Don) is knowledgeable, respectful and trustworthy.
By Steve Tingle | 3/12/2020
Excellent
By TonyL | 6/16/2021
They get me in and out as quickly as possible. They worked with me when I couldn’t pick up the car when finished.
By Molly | 3/12/2020
Got 4 new tires and was in and out in less then an hour, very friendly service.
By Larry P | 6/16/2021
I had an unexpected need for new tires. I know that Tom’s staff have everything at their fingertips to give me the best value fir my money. I don’t need to shop around because they shop for me. I have been coming here for years. Tom and his staff are very knowledgeable and helpful. I will always highly recommend Big O Tires, not because of Big O Tires, but because I personally know and trust Tom and his staff; completely.