Midas

130 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

74-5615 Luhia Street,
Kailua-Kona, HI 96740

Kate W.

By Kate W. | 11/25/2017

I was there 2.5 hours to get an oil change and state inspection.

Brian C.

By Brian C. | 2/24/2020

Customer service was outstanding. They were prompt and finished when they said they would be

Katrina P.

By Katrina P. | 8/19/2018

"My wheel cover wasn?t properly replaced, flew off & now I have to replace it. Had my bf go in prior for pricing . Wanted my break pads replaced, rotors were offered installed & charged. I didn?t know any better so I guess that?s my fault. The car looks gh"

anonymous

By anonymous | 2/15/2020

Midas in Kona is terrific! They are quick, honest, and reasonable. I won't go anywhere else!

ron r.

By ron r. | 2/17/2021

Midas damaged my truck on the lift. Broke a motor off my power step. when I came to pick up my truck I was handed the part they broke and told not to come back they no longer want me as a customer. i give them a -1 star

anonymous

By anonymous | 1/11/2020

We are now Midas people. I had taken this vehicle to Lex Brodies and they said there nothing they can do & I should take it to the dealership. Jake, a master mechanic, made this 3rd generation 4Runner purr. I will always go back to the Midas in Kona. Jake also said the engine block itself was in amazing condition for the cars age. With Jakes help we can keep that way.

Richard H.

By Richard H. | 1/21/2021

Just wanted a alignment as close as you could get. There was a loose bolt in the steering that made the wheel wobble and pull left when braking. Thank you for tightening that bolt. It drove much better and stopped pulling when braking. As far as the alignm

Jeff H.

By Jeff H. | 1/6/2020

I made my appointment did arrive early no problem they got me in and out faster than they said great job will continue to use Midas in the future . We used a company down the street from them for years but their attitude left something to be desired.

Ana K.

By Ana K. | 11/9/2020

"I scheduled an appointment online, took time off work because they close so early, showed up, and they sent me out the door because they were unaware of my appointment. Wouldn?t even offer to work with me to set something else up out of courtesy. Horrible "

anonymous

By anonymous | 1/6/2020

Excellent service completed in a timely manner.

indigo L.

By indigo L. | 2/19/2020

This man hung up on me in the middle of asking him a question.I was so shocked. As an employee I have never in my life just hung up on a customer. I grew up the Big Island. I've lived here since the 80's. It can be so strange to deal with people who do not

anonymous

By anonymous | 12/27/2019

Got me in right away when my front brake was locked up. Problem solved.

Lei B.

By Lei B. | 1/27/2020

"I took my truck in for service and Chris Russel, who was the Manager there in kona asked me what needed to be done. I informed him of oil change, radiator and transmission oil along with the front deferantinal and to make sure if I needed to add. He said "

David H.

By David H. | 12/6/2019

Quick intake and service completion. Reasonable cost. Nice people.

anonymous

By anonymous | 1/17/2019

Overpriced and they attempted to rip me off for my brakes.

anonymous

By anonymous | 11/22/2019

Excellent service. Would recommend this service for any guest. I plan to use Midas again in Kona.

Colleen W.

By Colleen W. | 5/15/2018

"i ended up paying and getting more than I expected but I was assured the my vehicle was now in top mechanical shape so I was satisfied by the workmanship.Sincerely,Colleen"

anonymous

By anonymous | 11/9/2019

I've been taking my cars and trucks to Midas Kona for years. The staff are always very helpful and courteous and the service is prompt and efficient.

anonymous

By anonymous | 9/29/2019

Excellent service, knowledge staff, fair prices. Zach is amazing.