By Kate W. | 11/25/2017
I was there 2.5 hours to get an oil change and state inspection.
By Brian C. | 2/24/2020
Customer service was outstanding. They were prompt and finished when they said they would be
By Katrina P. | 8/19/2018
"My wheel cover wasn?t properly replaced, flew off & now I have to replace it. Had my bf go in prior for pricing . Wanted my break pads replaced, rotors were offered installed & charged. I didn?t know any better so I guess that?s my fault. The car looks gh"
By anonymous | 2/15/2020
Midas in Kona is terrific! They are quick, honest, and reasonable. I won't go anywhere else!
By ron r. | 2/17/2021
Midas damaged my truck on the lift. Broke a motor off my power step. when I came to pick up my truck I was handed the part they broke and told not to come back they no longer want me as a customer. i give them a -1 star
By anonymous | 1/11/2020
We are now Midas people. I had taken this vehicle to Lex Brodies and they said there nothing they can do & I should take it to the dealership. Jake, a master mechanic, made this 3rd generation 4Runner purr. I will always go back to the Midas in Kona. Jake also said the engine block itself was in amazing condition for the cars age. With Jakes help we can keep that way.
By Richard H. | 1/21/2021
Just wanted a alignment as close as you could get. There was a loose bolt in the steering that made the wheel wobble and pull left when braking. Thank you for tightening that bolt. It drove much better and stopped pulling when braking. As far as the alignm
By Jeff H. | 1/6/2020
I made my appointment did arrive early no problem they got me in and out faster than they said great job will continue to use Midas in the future . We used a company down the street from them for years but their attitude left something to be desired.
By Ana K. | 11/9/2020
"I scheduled an appointment online, took time off work because they close so early, showed up, and they sent me out the door because they were unaware of my appointment. Wouldn?t even offer to work with me to set something else up out of courtesy. Horrible "
By anonymous | 1/6/2020
Excellent service completed in a timely manner.
By indigo L. | 2/19/2020
This man hung up on me in the middle of asking him a question.I was so shocked. As an employee I have never in my life just hung up on a customer. I grew up the Big Island. I've lived here since the 80's. It can be so strange to deal with people who do not
By anonymous | 12/27/2019
Got me in right away when my front brake was locked up. Problem solved.
By Lei B. | 1/27/2020
"I took my truck in for service and Chris Russel, who was the Manager there in kona asked me what needed to be done. I informed him of oil change, radiator and transmission oil along with the front deferantinal and to make sure if I needed to add. He said "
By David H. | 12/6/2019
Quick intake and service completion. Reasonable cost. Nice people.
By anonymous | 1/17/2019
Overpriced and they attempted to rip me off for my brakes.
By anonymous | 11/22/2019
Excellent service. Would recommend this service for any guest. I plan to use Midas again in Kona.
By Colleen W. | 5/15/2018
"i ended up paying and getting more than I expected but I was assured the my vehicle was now in top mechanical shape so I was satisfied by the workmanship.Sincerely,Colleen"
By anonymous | 11/9/2019
I've been taking my cars and trucks to Midas Kona for years. The staff are always very helpful and courteous and the service is prompt and efficient.
By anonymous | 9/29/2019
Excellent service, knowledge staff, fair prices. Zach is amazing.