
By Kevin Strout | 9/6/2019
I purchased two full sets of tires for my two vehicles in the past 30 days. In both instances I had to pay freight to ship in the tires, no stock order options were available. It's unfortunate to pay freight charges for tires that competitors can obtain without those fees. Second, the set of Goodyear tires I purchased have a manufacturing date of 2 years ago. I am very disappointed to purchase a new set of tires, that I paid freight on, that were manufactured 2 years ago. Although the tires are "�new', this is very disappointing they were not at least somewhat recently manufactured.

By Noah | 9/6/2019
Front desk employees were very helpful & my car was in and out very fast!

By Colliers | 9/6/2019
You guys do good work

By John | 9/6/2019
Just last week I was driving on 27th when the car started beeping and the maintenance light came on. I got to my North end destination and then realized I had no power - nothing. I got a jump and headed for Big-O. They checked the battery and it was low. The staff then checked my records and found it was only a year old and was still on warranty, so put they put in a new one. It was Saturday afternoon and your wonderful crew had me out of there smiling in less than a half hour. I was really.impressed by Big-O and give you a 10. Thanks for the wonderful service. John B

By Darlyne | 9/6/2019
Everyone (Rob, Jordan) was very helpful and courteous.

By Auto | 9/6/2019
I ORDERED THIS TIRE OVER THE PHONE AND THE GUY WHO HELPED ME WAS AWESOME

By Kenyon | 9/6/2019
I was acquiring tires for a more unique use than your average driver, on a less than common vehicle. They were able to help me with product selection and provide usage advice.

By Linda | 9/6/2019
This will be the second set of tires we have bought from this location. They are great, appreciate the great customer service.

By Shelley | 9/6/2019
I did not go into the store. The battery was dead in my car and they came to my house. Great job, timely and about $100.00 less than Les Schwabb for the same service. I'll use Big O moving forward!

By Leeann | 9/6/2019
I always Have a Great Experience, always willing to go above and beyond to make our service great. We always come to you guys Thanks for all that you do!!!

By William | 9/6/2019
Everything was great except for the two hours it took to get my tires rotated. That is just too long

By Shawna | 9/6/2019
Wonderful service

By Yvonne | 9/6/2019
I have a food trailer that I cannot get into the big O parking lot downtown Boise so I call Rob when I need service on the wheels and tires and he sends somebody over to air them up or change a flat in a timely manner. I appreciate the guys down there they're really nice and they helped me out when I need it. I am going to take them some food.

By Jean | 9/6/2019
Very speedy tire rotation....thanks!

By John | 9/6/2019
Mick took care of a problem in good fashion. Good customer service keeps me coming back. Thanks.

By Steve | 9/6/2019
All employees are always very knowledgeable, helpful and attentive. I have always had great service and received great products.

By Christina | 9/6/2019
Honestly it's hard to answer these questions as the store was chaotic. Overall the job I needed (putting my winter tires on) got done. However, I wish I could have made an appointment to put my winter tires on. It seems like that might smooth things out.

By Sharon | 9/6/2019
Once again, the guys at my Big O have nailed it. They are my favorite vendor ever. I have been a customer for years and trust them implicitly to give me great service and advice.

By Nancy | 9/6/2019
I only gave you a 4 in the quality of service and knowledge of repair because I had to return twice in order to have the oil pan plug fitted properly. Otherwise the staff is incredible, friendly and accommodating.

By Sharon | 9/6/2019
I LOVE all the guys at my Big O Tires!!! I trust them implicitly for their advice, recommendations of other vendors and just all around great service!!! I've gone there for years and am never disappointed.