By Rob | 10/21/2019
They were great. They even caught a mistake from a previous fix from another shop and fixed it without charge. The only issue I would have is another Big O Tire shop, who put on the last set, crossthreaded a lug stud. Even though I purchased a new stud, this Big O wouldn't fix it without charging me. They said it was the other Big Os responsibility. As far as I'm concerned, it shouldn't have mattered because it's all Big O.
By Heffe | 9/29/2023
The staff was incredibly helpful and friendly. They assisted me in getting a screw out of my tire and all patched up with great speed and care! Big Ups to Big O
By anonymous | 10/19/2019
Amazing staff.... Good customer service... The manager Aaron was awesome... Being patient with me as we communicated via writing when I was there for the first time...( I am Deaf). Good place for service.... Technican April was so nice and friendly...
By FelixS | 9/19/2023
I found what I was looking for for a great price, very helpful guys.
By Jennifer | 9/25/2019
Customer service is amazing! I continue to use this location because of the awesome staff!
By Jackie R. | 9/19/2023
It was a simple process to schedule an appointment and they did great fast service for my Jeep. The staff was super friendly and they took great care of my vehicle and kept me very informed through the whole process!!!
By Larry | 9/9/2019
Very professional techs and service managers.
By Tammy | 9/15/2023
I always go to the same location and have for years. The manager, Graham, is a great guy. He’s friendly and respectful and they never try to sell me products I don’t need or want.
By Donald | 9/6/2019
Had a slow leak in one tire. Brought my car in and they had it fixed quickly.
By Steve T | 9/13/2023
I had an emergency type problem and they got me in and out very quickly.
By Virgil | 9/6/2019
I was not greeted, no offer of alignment check, no offer of credit card
By Flyod | 9/13/2023
Even though I showed up early I was greeted right away and it was sure easy with their help. The car has miles on it and I knew it had some issues. I got a clear understanding on its condition, no pressure just information. And for sure I'll have them do work for me soon. Not long and the car was out front clean locked and done.
By Terri | 9/6/2019
Great team! When I explained that I wanted a better rated tire for rain and snow than the dealer issued tires I had, they found a great tire and at a great price - and my SUV has a weird size.
By Sandy H | 8/23/2023
They are always friendly. I have had issues with the brake pads squeaking and they have had to replace them a couple times. Not sure why this is an issue.
By anonymous | 9/6/2019
Took our Ford Excursion in. They replaced the serpentine belt. The price was half of what the Ford specialist wanted! I will never go Anywhere else!!
By Ag | 8/19/2023
Amazing experience. After shopping around Big O had the best deals and service.
By Jennifer | 9/6/2019
The staff was great
By Seb D. | 8/18/2023
The special on a set of four tires was fantastic and the associate on the day of my appointment was really nice, personable, communicated professionally and I will be glad to return for future needs.
By anonymous | 9/6/2019
When I arrived without an appointment to have my tires rotated and an oil change, Aaron told me there was a 2 hour wait.I asked him if he could hold my spot while I visited one of my clients.He say yes.An hour and 1/2 later, I returned and I was able to get my car in immediately.Aaron's willingness to be flexible saved me a couple of hours of waiting around.Thank you.
By Mike K | 8/17/2023
Those guys are the best. I used many services in my life. I never was satisfied before like those guys. Thank you for your great work.