Big O Tires

The staff at Big O on Hampden Avenue is fantastic. They are very personable, thoughtful, respectful and professional.

Jake (Jacob) was excellent. I called in the morning to get a second opinion on a wheel alignment. The shop I used to go to (last 5 years since purchasing my car) quoted a ridiculous price to service my car. I took it in just for a scheduled maintenance alignment, and they told me my tie rods were f’d and that it would cost me $1300. I stopped driving my car for awhile. But heard Big O provided free alignment checks. I wanted to get a second opinion. Jake was excellent! He got me in the same day. Explained everything thing along the way. I do require tie rod replacement, but the quote Jake provided was so much more reasonable than what I had received at the other shop. I will absolutely be using this same shop again going forward. A big shout out to Jake and the techs that worked on my car! I’m so happy to be driving my car again!

Great service

They were prompt in getting my car in at scheduled appointment time. They fixed my tire in less than an hour. They didnt charge me. Everyone was very friendly. I was pleasantly surprised after trying for a week to get my tire fixed at other places. It was such a relief!

Nate and his team were timely and professional, I had a great experience!

This service was easy to book, the team members were helpful and easy to work with, and the process was efficient, quick, and I was very satisfied with the outcome.

Great service

Very easy to communicate with all service people. The work was done in a timely manner.

Nate is an excellent manager, Adeline excellent service writer, all of your mechanics and all other Tire Associates are all professional friendly courteous and go out of their way to do whatever they can to help the customer. Starting around April 2019 I went there to get some work done and I've been going there ever since they are my exclusive other than tires since I bought a brand new set do all of my mechanical work. Have no reason to seek other mechanics and I will be back. The old man in the van Rick

They were nice, fast and just a block away

I continue to return to this store because I feel confident that the service will be a good and professional job.

Great service, great communication. Very Professional and friendly. we will be using Big O for all of our cars. Thank you very much!

I have been bringing my car to Big O for the past couple of years and have always had a great experience. Everyone is professional and honest, and I know I can trust them with my vehicle.

Problem with my Sonata engine light. Was given a very extensive answer to everything that is wrong with my car. Conor Dascomb store manager did a Great Job of explaining my car situation.

I had to get a new tire due to a repairable nail in the tire. They had the tire in-stock and I was back on the road in under half an hour. Thanks!

Professional staff

The guy who helped us was knowledgeable and got the job done quickly.

They do a good job and the turnaround is usually quick.

Good price. Fast service.

Great customer service and very knowledgeable staff