
By Ken | 9/6/2019
Your people were courteous, knowledgeable and took good care of me

By Hanna | 1/7/2021
Knowledgeable and helpful customer service.

By Chad Dunn | 9/6/2019
Todd was fantastic. I was kept informed and given the info i needed to get my vehicle back on the road that day. Je pointed out additional needs, but there was no up-selling. Much appreciated.

By J.H. | 12/22/2020
It was easy to make the appt. Easy to check in and drop off vehicle. Easy to pick up. Folks were pleasant and the place was clean.

By Ashley | 9/6/2019
Great customer service with all the technicians. (I primarily worked with Mike at the Hampden Store.) I will definitely be back! Give these guys a raise they deserve it!

By Anonymous | 12/21/2020
Great customer service .

By John Lee | 9/6/2019
Went in for 4 tires. Got a very good price. Very friendly and knowledgeable. I am very particular about who I let touch my car, I was happy to see how careful they were with my old girl. I was most impressed with the shop guys. Used a torque wrench on my wheels and a guy behind him to double check. Most tire shops slap them on with a rattle gun and call it good. Very professional and very well followed safety procedures. This is more important to me than price. They have a new customer now.

By Lori | 12/18/2020
got me in without appt and turn around time great.

By Steven | 9/6/2019
I had a fantastic experience, was given an amazing deal for the amount of money I had to spend, except for the fact that the diagnostic machine had a broken pin and they could not troubleshoot my ABS & traction lights staying on. They did tell me they would contact me once it was repaired.

By NickC | 12/7/2020
I was calling around for quotes on tires and came across Big O as they were down the road from my home. I believe I spoke with Nathan Azzam. He was able to answer all my questions as well as provided an un biased opinion on Tire selection. I hadn't realized but the store has been closed for 20 minutes, yet he still took my call gave me all the information i needed and didn't rush me off the phone. He was able to schedule me in very quickly and I was impressed with the level of customer service he provided. He was also the one who took care of me when I arrived and when I picked up my vehicle. Its quite hard to come across individuals who make customers happy, give the man raise or a bonus.

By Jocelyn | 9/6/2019
my truck was serviced the same day I called. I felt comfortable that my concern with the truck issue was solved. I will return.

By MH | 12/7/2020
Everyone was knowledgeable, helpful and efficient! I scheduled online and then received a call from Adalyn to order the correct tires. When I went to the store I worked with Nathan Azzam. He was very knowledgeable and helpful! Thank you for such great staff.

By Danny | 9/6/2019
Excellent service, friendly staff especially Ira. I have Big O tires on 4 vehicles now.

By Darren S. | 12/5/2020
service performed to a high degree of satisfaction. Work was completed timely and done with great care and detail.

By Gustave | 9/6/2019
These guys wake up and piss excellence

By Diana V | 12/4/2020
I was highly satisfied due to the man who checked me in. I scheduled my appointment on line, but there was no record of it that he could find. However, he did work me in, and my wait was only 30 minutes longer than anticipated.

By Steve | 9/6/2019
Awesome dudes to kick it with. Allowed me to tweak my front end a bit while it was up on the lift. All four tires seemed to bead properly all holding pressure. Thanks guys

By KDean | 12/3/2020
From the moment I walked in, to the time I picked up my Jeep, the staff was friendly and helpful! The service the quick and the job seems to be holding up so far, I just got a tire patched, but will continue to come back to this location!

By Scott | 9/6/2019
Great experience, will definitely return

By anonymous | 11/24/2020
These guys were great, I had my daughter running around and they had me in&out