
By Dawn | 9/6/2019
You should be very proud of all your employees there. You have an awesome bunch, very knowledgeable, courteous, and kind. A big thank you to Mike and Andrew who go above and beyond, and a thank you to Saul who takes such good care of my Mustang. Thank you very much.

By Molly G | 4/19/2021
They were quick and efficient.

By Alan Hall | 9/6/2019
Mike went above and beyond. Brought back several of his business cards and gave to co-workers.

By John P | 4/16/2021
Very professional and I find the staff to be honest in the work I needed.

By Rosalea (Rose) Smith | 9/6/2019
This whole team is great at this service center. I have been to other service centers and have never had the experience I had at this location. They all went above and beyond what I have ever experienced. My brakes literally fell apart when they were checking them. I knew they were bad, because they were noisy. These guys are a real credit to their profession. As a single female I am not to stupid about cars. They showed me the old parts and explained to my understanding what I needed. I even returned the next day for another part and got it installed. Andrew was the very best, but the manager Ron is exceptional. They were all very kind to me and I am really satisfied with my new SAFE brakes. They are literally just down the street from me and I shall return to them should I have any other car problems.

By Anonymous | 3/31/2021
Thanks so much Johnny and the team were extremely helpful, yet not pushy from start to finish. They offered me options, explained the benefits and drawbacks of those options, and allowed me to make the best possible choice for my needs. Highly recommend!

By Herb | 9/6/2019
The work was done efficiently and my car was completed on time.

By kevint | 3/31/2021
the service was completed on time and at a reasonable price

By Aaron | 9/6/2019
Guided me to the perfect winter tires, removed my chains and put my summer tires in bags then in the car, extremely great service, I definitely will be returning.

By E. SMITH | 3/23/2021
Quick and easy process. Used the wifi in the lobby to work while I waited. Explained the tires performance

By Betsy Bjornsen | 9/6/2019
Nate was most helpful

By Anonymous | 3/22/2021
Great service

By Samantha | 9/6/2019
What a refreshing change it was to walk into a mechanics shop and not be treated like a "dumb girl"! I came in on a Saturday afternoon 4/29/17) and noticed on my way in the door that the store closed in just 25 minutes so I wasn't sure that they would be willing or able to take care of my needs. Boy was I wrong! The store was immaculate, the gentlemen were courteous and fast and they communicated with me every step of the way. 3 different employees told me that the time didn't matter and that they would be happy stay late and make sure that I was taken care of. Wow! You just don't find exceptional customer service like that anymore! My company, a small auto dealership, plans on using this Big-O location more often because of my stellar experience. Thanks so much! Keep up the great work!

By Thanksobama | 3/22/2021
Walked in and they checked me in and put my vehicle in the line. Got taken care of right away. Great pricing and service.

By Jocelyn | 9/6/2019
Pleasant experience

By lgbontheroad | 3/20/2021
Felt the prices were fair and they completed the work roughly within the time they said they would. People were nice and explained clearly what needed to be done.

By Renae | 9/6/2019
Great customer service. And fair prices

By J-Rods | 3/20/2021
I stopped in without an appointment to have my fluids checked before my ling travel back to Maine and they took me in no questions asked. The service was very speedy and then they said all that was needed was topping off the coolant and didn't charge me! It was my lucky day. Then in the same day I went to wash my car and noticed after the wash the pressure had knocked off wheel balance weights and one or more of my tires were out of balance! I went back to the Big O shop and after explaining they took my car right in and cleaned the inside of the wheels of thick mud and rebalanced within 30 min. And then didn't charge me again! Totally my lucky day. I bought a lottery ticket, hahaha The service was amazing and Conner was super accommodating and helpful. Thanks to all the staff at the shop. You are all great.

By Angela | 9/6/2019
The crew at this store were awesome. Fast, efficient, and knowledgeable. Thank you

By Tinterbill | 3/4/2021
The guys at this big o really do a great job ive been to others but this is the store i use great service guys .